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Hotel Assistant Manager jobs in London

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    • Marketing the hotel and properties through various portals.
    • Anything required in the hotel and property industry.
    • Checking in and out guests.
    • Maintain close communication within the department and with other hotel departments.
    • Oversee the day-to-day operation of the Guest Services department.
    • Experience as a Supervisor or Assistant Manager in a busy pub, bar, or hotel.
    • Strong *rooms experience* (pub with rooms, hotel, or B&B).
    • Proven track record in a similar position within a 5-star hotel.
    • Free limited shuttle service between the hotel and Heathrow Terminal 5 and Egham Station.
    • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
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    • You’ll also help manage the front desk, providing a warm, friendly check-in and check-out experience, and serving as the properties’ duty manager.
    • 50% discount on Food & Beverage when dining in the hotel.
    • Personal coaching to support you in your day-to-day job and development and training opportunities.
    • Proven experience in a similar role, ideally within a 5‑star hotel or luxury environment.
    • This role is ideal for a luxury service professional with impeccable…
    • Entry level management position that leads the banquet staff while personally assisting in executing events based on requirements and standards.
    • Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
    • Count bank at the beginning and end of shift.
    • Discounts on hotel rooms and food and beverage.
    • From corporate conferences and gala dinners to weddings and celebrations, you'll help deliver seamless, high-…
    • Personally greet and build relationships with guests in the hotel’s social spaces.
    • Location101 Knightsbridge, London Engla SW1X 7RN, United Kingdom.
    • To be aware of all current hotel events.
    • Regular walk through of the hotel to check cleanliness, staffing and safety.
    • To assist with Show rounds when required.
    • 2 or more years’ experience in a management role within a housekeeping department in a luxury hotel.
    • Under the general guidance of the Executive Housekeeper,…
    • Managing waitlists and overbooking situations according to hotel procedures.
    • Maximize room revenue through upselling and promotion of hotel offers.

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Job Post Details

Hotel and property Assistant Manager
United Lodge ltd
London N4 1DA
£22,880 - £28,000 a year
Full-time
Apply now

Job details

£22,880 - £28,000 a year
Housing allowance, Employee discount, Sick pay, Gym membership, Relocation assistance, Company pension, Discounted or free food, Work from home
Full-time
Weekend availability, Monday to Friday
London N4 1DA

Full job description

Overview
We are seeking a highly organised and proactive Assistant to support the Director in a dynamic hotel and property management environment. The ideal candidate will possess excellent administrative skills and be adept at managing multiple tasks efficiently. This role is crucial in ensuring smooth operations and providing high-level support to the Director. You will be based at our hotel in N4 and may work at the front or back office so may also be the face the property whilst undertaking crucial tasks for the director and the team.

Duties

  • Manage the Director's calendar, including scheduling appointments and meetings.
  • Strive to improve sales through OTAs, lettings and local authorities
  • Checking in and out guests
  • Marketing the hotel and properties through various portals
  • Prepare and organise documents, reports, and presentations as required.
  • Preparing adverts for lettings and advertising
  • Assisting with organising compliance and maintenance scheduling
  • Dealing with customer complaints
  • Handle clerical tasks such as data entry, filing, and maintaining records.
  • Assist with financial management using QuickBooks, including invoicing and expense tracking.
  • Maintain effective communication through phone etiquette and email correspondence.
  • Coordinate travel arrangements and itineraries for the Director.
  • Support the Director with various administrative tasks to enhance productivity.
  • Assist with basic floor plans for the director to plan new projects and renovations
  • Assist with the hotel operation and step in when required for different operational duties
  • Check newly finished and/or vacant properties and work with the team to prepare for re-letting
  • Upload properties on portals and advertise for rentals
  • Conduct viewings
  • Assist and support the MD in meetings
  • Conduct interviews for receptionists, assistants and other roles
  • Organise all health n safety compliance, tenancy, accounting documents.
  • Represent the companies in the absence of the MD
  • Financial planning
  • Research and development of new services and products including cafe opening
  • Anything required in the hotel and property industry

Requirements

  • Proven experience in a similar role.
  • Highly organised
  • Proficiency in Office applications, particularly Google Suite and QuickBooks.
  • Strong organisational skills with exceptional attention to detail.
  • Proven knowledge of marketing and social media platforms
  • Excellent verbal and written communication skills.
  • Ability to manage time effectively and prioritise tasks in a fast-paced environment.
  • Demonstrated ability to maintain confidentiality and handle sensitive information.
  • A proactive attitude with problem-solving capabilities.
  • Familiarity with clerical duties such as data entry and record keeping is advantageous.

Why join us?

This is an opportunity where you will learn and grow fast. It is dynamic and you will be involved in all fields of the hotel short and property long term lets.

If you are a motivated individual looking to contribute to an exciting and dynamic work environment while supporting leadership, we encourage you to apply for this position. Please read our reviews and information about us and think about whether you are ready to work directly with me in a dynamic and intense role that will push and grow you. Please only apply if you are ready for the next steps and are willing to grow with the company

Job Type: Full-time

Pay: £22,880.00-£28,000.00 per year

Additional pay:

  • Bonus scheme
  • Commission pay
  • Loyalty bonus
  • Performance bonus
  • Safety bonus
  • Tips
  • Yearly bonus

Benefits:

  • Company pension
  • Discounted or free food
  • Employee discount
  • Gym membership
  • Housing allowance
  • Relocation assistance
  • Sick pay
  • Work from home

Schedule:

  • Monday to Friday
  • Weekend availability

Application question(s):

  • Why have you applied for this role?
  • How far from our hotel do you live?
  • Are you willing to give you're all and improve yourself, others around you and the hotel?
  • What can you bring to the team?
  • Are you open minded to do various task required by the director and the team?

Work Location: In person

Reference ID: Hotel and property assistant

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