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    • Previous housekeeping or cleaning experience (minimum 1 year essential).
    • Pay: £12.85 per hour.
    • Hours: Full‑time and part‑time roles available.
    • Alongside cooking, the role includes high-standard housekeeping and the day-to-day organisation of the home.
    • The successful candidate should therefore be happy…
    • Prior experience in hotel housekeeping or janitorial work is highly preferred.
    • Must have houskeeping experience and be trustworthy and hardworking.
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    • Deliver and maintain the highest standards of cleanliness, room preparation and presentation throughout the estate, including deep cleaning exercises.
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    • We need a housekeeper that will help us uphold our reputation for providing a clean and calm environment for our visitors.
    • Proven experience in hotel housekeeping or janitorial services within the hospitality industry.
    • Prior experience in hospitality or hotel environments is highly…
    • A prestigious historic family-run hotel in the heart of Cornwall is looking for an enthusiastic Housekeeper with good experience and meticulous attention to…
    • Previous experience in housekeeping or a similar role is preferred but not required.
    • In this role, you will play a vital part in maintaining the cleanliness and…
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    • Manage the laundry operation according to our operational procedures.
    • Supervise room attendants and linen porters in the afternoon to ensure all tasks are being…
    • Coordinate daily housekeeping and laundry activities.
    • Coordinate housekeeping and laundry services across the Home.
    • Working across multiple departments- bar, reception, housekeeping, restaurant etc in hotel as required.
    • As a General Assistant, you will play a vital part in…
    • Part-Time | Term Time Only | Permanent.
    • £13.65 per hour, increasing to £13.75 per hour following successful completion of a 6-month probation period | 12 hours…
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    • We need a housekeeper that will help us uphold our reputation for providing a clean and calm environment for our visitors.
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    • Manage the laundry operation according to our operational procedures.
    • Supervise room attendants and linen porters in the afternoon to ensure all tasks are being…
    • Knowledge of hotel industry standards and hospitality best practices.
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Job Post Details

Retreats Group Ltd logo

Housekeeping Assistant - job post

Retreats Group Ltd
St David's
£12.85 an hour - Part-time, Full-time, Zero hours contract
Responded to 51-74% of applications in the past 30 days, typically within 3 days.

Job details

Pay

  • £12.85 an hour

Job type

  • Zero hours contract
  • Part-time
  • Full-time

Shift and schedule

  • Flexitime

Location

St David's

Benefits

Pulled from the full job description

  • Flexitime
  • Referral programme
  • Employee discount
  • Gym membership
  • Free parking
  • Private dental insurance
  • Company pension

Full job description

Housekeeping Assistant

Pay: £12.85 per hour

Contract: Casual

Hours: Full‑time and part‑time roles available

Base Location: Twr y Felin Hotel, St Davids

Additional Locations: Penrhiw Priory and Roch Castle (travel required — driver essential)

Job Purpose

As a Housekeeping Assistant, you will work closely with the Housekeeping Manager to deliver exceptional levels of cleanliness and presentation across all Retreats Group properties. You will maintain guest rooms, public areas, back‑of‑house spaces, and our on‑site spa facilities to the company’s high standards, ensuring every guest enjoys a comfortable and memorable stay.

Full training will be provided, including spa cleaning procedures, to ensure you feel confident and supported in your role.

Key Responsibilities

  • Clean and maintain guest rooms, public areas, spa facilities, and back‑of‑house areas to company standards.
  • Work efficiently to ensure guest rooms are completed prior to arrival.
  • Follow established checklists to ensure all rooms and areas are fully stocked and presented to standard.
  • Liaise with the Laundry department regarding linen requirements, shortages, or stained items.
  • Report guest lost property to the Housekeeping Manager.
  • Report maintenance issues promptly to the Maintenance department.
  • Deliver a smooth, courteous, and guest‑focused service at all times, anticipating needs and responding to requests professionally.
  • Respect guest privacy by always knocking and allowing time for a response before entering rooms.
  • Handle guest belongings with care, avoiding unnecessary movement of personal items.
  • Wear the correct uniform and maintain high personal hygiene standards.
  • Be present during key operational periods including Weddings, Events, Christmas, New Year, Easter, School Holidays, and Bank Holidays.
  • Work across all Retreats Group properties as required (driving licence and vehicle essential).
  • Develop and maintain positive working relationships with colleagues across the Group.
  • Work confidently and independently in a busy environment.

What We’re Looking For

  • Genuine passion for hospitality and a desire to uphold the company’s reputation.
  • Exceptional guest service skills and a positive, can‑do attitude.
  • Previous housekeeping or cleaning experience (minimum 1 year essential).
  • Superb attention to detail.
  • Good command of the English language.
  • Strong teamwork skills and the ability to work well under pressure.
  • Flexibility to work varied patterns over 7 days a week, 365 days a year.

Job Types: Full-time, Part-time, Zero hours contract

Pay: £12.85 per hour

Benefits:

  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Flexitime
  • Free parking
  • Gym membership
  • Health & wellbeing programme
  • On-site parking
  • Private dental insurance
  • Private medical insurance
  • Referral programme

Ability to commute/relocate:

  • St David's, Pembrokeshire: reliably commute or plan to relocate before starting work (required)

Experience:

  • housekeeping: 1 year (required)

Work Location: In person

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