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    • Lead, coach and develop the hotel’s leadership team.
    • Experience in a hotel with a substantial food and beverage or events offering would be particularly…
    • Strong experience overseeing multiple hotel departments.
    • A strong understanding of hotel operations and commercial performance.
    • TRONC payments every 4 weeks.
    • Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B…
    • Strong hotel operations experience within a 4-star or comparable quality environment.
    • Proven leadership experience managing and developing departmental managers…
    • Ensure that the hotel’s pricing policy is correctly applied (price value, start and end of price validity).
    • Manages and motivates front office teams to provide…
    • Discounted or free food when working from venue.
    • Uphold high standards of service and cleanliness.
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    • You have not led senior managers or multiple departments.
    • Experience overseeing multiple properties, departments, or senior managers.
    • Taking full ownership of the hotel’s financial and operational performance.
    • Providing clear, visible and inspirational leadership across all areas of the hotel.
    • Discounted hotel room rates for you and your family across the portfolio (TC’s apply).
    • Minimum 2 years’ experience within a Food and Beverage Management role,…
    • Strong knowledge of hotel management systems and reservation software.
    • Act as duty manager as needed and in the absence of senior management.
    • Good understanding of hotel operations.
    • Lead, motivate and manage hotel staff.
    • Support revenue growth and overall hotel performance.
    • Registered Manager - Supported Accommodation and Supported Lodgings Service.
    • You will oversee all aspects of service delivery, ensuring that young people…
    • Proven experience as a General Manager or senior hotel operations leader within a 4-star hotel environment.
    • Strong operational knowledge across the full hotel…
    • Extensive hotel experience with a comprehensive understanding of hotel operations and guest services.
    • In this pivotal role, you will oversee daily hotel…
    • Leading and supporting the hotel team, setting clear expectations and following up on performance.
    • An understanding of staffing costs, stock control and the…

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Hotel General Manager
Graduate by Hilton Cambridge
Cambridge
Full-time
Apply now

Job details

Pay information not provided
Full-time
Cambridge

Full job description

Job Ref: SEG2983
Branch: Graduate by Hilton Cambridge
Location: Graduate by Hilton Cambridge
Salary/Benefits: Competitive Salary plus great benefits
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 23/09/2026
Closing date: 04/11/2026


Graduate by Hilton Cambridge is looking for an exceptional General Manager to lead its next chapter.

Set beside the River Cam in the heart of the city, this is a distinctive hotel with a strong sense of place. We are seeking a leader who can bring together memorable guest experiences, a thriving food and beverage operation and strong commercial performance, while giving the team the direction and support to do their best work.

The role

As General Manager, you will take full responsibility for the hotel’s people, service, operations and financial results. You will work closely with the ownership and management teams to build on the hotel’s reputation and make the most of its position in Cambridge.

You will:

  • Lead, coach and develop the hotel’s leadership team.
  • Set high standards across rooms, food and beverage, events and guest experience.
  • Own the budget, forecast and overall commercial performance.
  • Build strong relationships with Hilton, local partners and the wider community.
  • Create a culture where colleagues feel supported, accountable and proud of the hotel.

About you

Previous experience as a General Manager within Hilton is desirable You will understand Hilton’s brand standards, systems and ways of working, and know how to use that experience to deliver results in a hotel with its own character.

You will also bring strong commercial judgement, a visible and hands-on leadership style, and a track record of developing teams and improving guest satisfaction. Experience in a hotel with a substantial food and beverage or events offering would be particularly valuable.

This is an opportunity to lead a remarkable Cambridge hotel and shape the experience it offers to guests and colleagues alike.

To apply, please submit your CV and a brief note outlining your Hilton General Manager experience.

Graduate by Hilton Cambridge is a boutique hotel inspired by the prestigious University of Cambridge and its surrounding town. Set right on the River Cam, in the heart of Cambridge’s historic centre, our idyllic retreat feels like an extension of university, with nods to college architecture and crests, and discoveries like the DNA double helix. History lovers will appreciate our proximity to the town’s best sights. For city dwellers, Graduate Cambridge is a welcome weekend retreat. Take a break by the river and watch the punts glide by.

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