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    • The Sales Office Manager will lead and develop the event sales team at the hotel.
    • Do you have minimum 2 year plus experience of working and managing a sales…
    • Proven experience in hotel management only.
    • Strong understanding of hotel operations, guest services, and hospitality standards.
    • Previous hotel experience demonstrating leadership capabilities is highly desirable.
    • Proven managerial experience within the hotel or hospitality industry is…
    • IT competence to work across a range of systems from table bookings management, to hotel reservations, stock control and pay roll.
    • Experienced in hotel or luxury hospitality operations.
    • Provide visible management presence throughout the hotel, particularly during busy service periods.
    • Previous experience within a boutique, luxury, or historic hotel environment would be advantageous.
    • Proven experience in hotel or hospitality operations…
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    • Proven experience of working within the hospitality industry – hotels, cafés, hostels.
    • An exceptional people person, you will lead the team across all…
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    • Leading, motivating and developing high-performing teams across the hotel.
    • Monitoring standards across all departments to ensure the hotel consistently delivers…
    • The confidence to influence hotel leaders, owners and senior stakeholders.
    • Monitor distribution channels to ensure hotel content, availability and pricing…
    • Maintain high standards of cleanliness, presentation, and customer service across the hotel.
    • Previous experience in a supervisory or managerial role within a 4-…
    • The role is predominantly focused on the restaurant and bar operation, but you’ll also gain experience across all aspects of the hotel, including hotel…
    • Ensuring excellent operational and guest service standards are maintained across all hotel departments.
    • Supporting the day to day operational management of the…
    • The role requires a hands-on, commercially focused manager who can take full operational responsibility for the business when the owners are off-site, including…
    • Commercial Awareness: Help team members understand the why behind rate changes and restrictions, building a revenue-conscious culture across the hotel..
    • Working hours will include, day times, evenings & weekends.
    • Good rates of pay plus tips.
    • Key member of the team who oversees the smooth running day to day…

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Job Post Details

Hotel Conference & Events Sales Office Manager - job post

Hunton Park Hotel
2.0 out of 5 stars
Watford WD4 8PN
£38,000 - £42,000 a year - Permanent, Full-time

Job details

Pay

  • £38,000 - £42,000 a year

Job type

  • Permanent
  • Full-time

Location

Watford WD4 8PN

Benefits

Pulled from the full job description

  • Employee discount
  • Free parking
  • Discounted or free food
  • On-site parking

Full job description

Sales Office Manager

Purpose of Role

The Sales Office Manager will be responsible for the overall management of the reactive sales department creating a motivated team who are focused on delivery of consistent and detailed events for our clients through upselling and delivering exceptional customer service at all times.

About the role

· The Sales Office Manager will lead and develop the event sales team at the hotel.

· Oversee the day-to-day business and ensure all processes and brand standards are adhered to, ensuring attention to detail.

· Encourage the team to drive enquiry conversion and recognise opportunities to upsell to clients.

· Be hands-on in managing event sales with client when required.

· Develop relationships with key clients and agents to ensure repeat business.

· Conduct regular performance reviews and provide support the planning team as required.

· Hold site visits and client visits as required.

What we are looking for?

· The ideal candidate will have previous experience in a similar role ideally in a high volume conference, weddings and events environment, with experience in managing a reactive sales team and excellent planning and organisational skills to lead their team in delivering often complex events across a large venue and the ability to influence budget and the Hotel 3 & 5 year plans by setting demanding but realistic targets and methods of achieving them.

· A strong process and standards approach to event sales is required.

· Proven people management and training experience is preferable.

· A self-motivated, detail-focused and can-do proactive attitude is required.

· Candidates must demonstrate excellent communication and presentation skills and close attention to detail.

Job Types: Full-time, Permanent

Pay: £38,000.00-£42,000.00 per year

Benefits:

  • Discounted or free food
  • Employee discount
  • Free parking
  • On-site parking

Application question(s):

  • Do you have minimum 2 year plus experience of working and managing a sales office team within a hotel?

Work Location: In person

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