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Hotel Manager jobs in Cornwall

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    • As the Retail Manager, you will be responsible for overseeing the day-to-day operations of our retail outlets, including bar and food services.
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Job Post Details

Retail Manager - job post

Park Holidays UK
2.9 out of 5 stars
Bodmin
£29,000 a year - Permanent, Full-time
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Job details

Pay

  • £29,000 a year

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Weekend availability
  • Holidays

Location

Bodmin

Benefits

Pulled from the full job description

  • Referral programme
  • Employee discount
  • Life insurance
  • Employee assistance programme
  • Company pension
  • Discounted gym membership
  • Flexible schedule

Full job description

Compensation: £29,000 Per Annum
Weekly Hours: 44


Looking for a rewarding career in the holiday park industry? Park Holidays UK is one of the leading holiday park operators, offering exciting opportunities in a fun and dynamic environment. Whether you're passionate about customer service, hospitality, or outdoor adventures, we have a role for you. Join our team and be part of creating unforgettable holiday experiences!

Overview

As the Retail Manager, you will be responsible for overseeing the day-to-day operations of our retail outlets, including bar and food services. You will lead a team, manage stock and resources, ensure adherence to legal and health standards, and develop strategies to maximise sales and profitability. Your role is crucial in delivering high-quality service and a great experience for our guests.

Job Duties

  • Develop and implement an effective business plan to maximise bar and food sales opportunities, driving revenue through strategic marketing and product displays.
  • Recruit, train, and manage the performance of the retail team, ensuring high standards of customer service, cleanliness, and professionalism.
  • Oversee the control and rotation of stock from approved suppliers, ensuring optimal stock levels, quality, and minimising wastage.
  • Prepare, plan, and manage the retail budget, monitoring financial performance and achieving KPIs related to sales, profitability, and cost control.
  • Ensure all legal and company standards are met, particularly in areas related to the sale of alcohol, food preparation and service, gambling, and bingo.
  • Ensure the safety and cleanliness of all retail areas, including the cellar, maintaining high-quality products and compliance with health and safety legislation.
  • Set high standards of service throughout the business, ensuring that guests receive a memorable and enjoyable experience.
  • Provide comprehensive product knowledge and ensure that all team members are trained and qualified to meet the company's standards.

Requirements

  • Proven experience in a retail management or hospitality role, preferably within the leisure or holiday park industry.
  • Strong leadership and team management skills, with experience in recruiting, training, and managing staff performance.
  • Ability to manage budgets, control stock, and optimize profitability while achieving KPIs.
  • Comprehensive understanding of food, beverage, and retail operations, including stock control and cellar management.
  • Understanding of relevant legislation related to the sale of alcohol, food safety, and gambling.
  • Excellent interpersonal and communication skills, with a commitment to delivering outstanding customer service.
  • Strong knowledge of health and safety regulations, ensuring a safe and compliant working environment.
  • Willingness to work a flexible schedule, including weekends, holidays, and peak periods as required.
  • This role is subject to a Basic Disclosure and Barring Service (DBS) check.

At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members — it’s one of the key things that sets us apart.

We’ll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.

Employee Benefits at Park Holidays UK include:

  • Generous discount on holidays across our parks
  • Discount at all restaurants on park for you and your family
  • Life Insurance coverage, including a 24/7 digital GP and funeral concierge service for you and your family.
  • Free premium eye test voucher
  • Comprehensive Employee Assistance Programme offering counselling, retail discounts, and more.
  • Discounted gym memberships
  • Employee referral scheme
  • Sales referral scheme
  • Free expert mortgage advice
  • Company pension scheme


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