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Hotel Mandarin jobs in London

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    • Maintain strong communication with existing customers to foster relationships and enhance customer satisfaction.
    • A-Level or equivalent (preferred).
    • Applicants are strongly encouraged to research the development and POD Management before applying.*.
    • This role requires exceptional customer service experience…
    • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
    • With easy access to London’s landmarks, Park Hyatt…
    • Demonstrate excellent presentation, negotiation and communication skills with the customers and other hotel departments.
    • The Copthorne Tara Hotel London Kensington is looking for Reservations Agent to be the first point of contact for guests and other stakeholders, offering…
    • With a passion for service and a real understanding of how to encourage a diverse team to deliver for our guests, you will have a solid background in hotel F&B…
    • Understand the function of each electric equipment and know how to apply on each occasion.
    • Adhere the MOHG food safety policy and apply the company food safety…
    • Friends & Family hotel rate and Spa discount.
    • Demonstrating good knowledge of the beverage menu and preparation of beverages such as teas, coffees etc. etc. to…
    • To have a good knowledge of all the facilities around the hotel as to proactively cross sell the different facilities.
    • We offer different retirement plans depending on the length of your service and your role.
    • A competitive salary and benefits packages.
    • Natural passion towards customer service.
    • Being able to assist with Guest Requests.
    • Reconciling the on-site parking with the carpark log sheet.
    • Having the ability to courteously interact and answer all Spa & Wellness and hotel related questions with guests.
    • SHIFT PATTERN ( 40 hours, 5 days per week).
    • Friends & Family hotel rate and Spa discount.
    • Follow the instructions of the Chef de Partie.
    • Ensuring cleanliness of working area.
    • SHIFT PATTERN (40 hours, 5 days per week).
    • Based at the Mandarin Oriental Mayfair, London within the F&B Division the Head Bartender is responsible in ensuring…
    • Friends & Family hotel rate and Spa discount.
    • Lead day-to-day press office activity and media enquiries across the hotel and restaurants.

Job Post Details

Customer Relationship Specialist (Mandarin Speaking) - job post

All Eat App Network Technology Incorporated Ltd
2.3 out of 5 stars
3, High Street, Croydon CR0 1YB
From £25,000 a year - Permanent, Full-time
Responded to 51-74% of applications in the past 30 days, typically within 5 days.

Job details

Pay

  • From £25,000 a year

Job type

  • Permanent
  • Full-time

Shift and schedule

  • 8 hour shift

Location

3, High Street, Croydon CR0 1YB

Benefits

Pulled from the full job description

  • Sick pay
  • Company pension
  • Company events

Full job description

Overview:

We are ALL EAT, an innovative company dedicated to helping merchants reduce operating costs and avoid high commission fees. We are looking for a Customer Relationship Specialist to join our team and help drive the growth and success of our brand!

Job Responsibilities:

Maintain strong communication with existing customers to foster relationships and enhance customer satisfaction.
Resolve customer issues and provide efficient, professional support.
Identify customer needs, proactively offer solutions, and deepen collaboration.
Participate in customer events, collect feedback, and optimize customer experiences.
Collaborate with other departments to achieve team goals.

Requirements:

Outstanding verbal communication skills with excellent eloquence.
High emotional intelligence and the ability to build trust quickly.
Strong initiative and sense of responsibility, with a passion for the role.
Flexible problem-solving skills and a positive attitude when facing challenges.
Relevant experience in customer service or sales is preferred.

Job Type: Full-time
Working Time: 2pm-11pm
We can provide work visa support for qualified candidates.
Pay: From £24000.00 to £26,000.00 per year (DOE)
Additional pay:
Bonus scheme
Commission pay
Loyalty bonus
Yearly bonus
Benefits:
Company events
Company pension
Sick pay
Schedule:
8 hour shift
Education:
A-Level or equivalent (preferred)
Experience:
customer service: 1 year (preferred)
Language:
Mandarin (required)
Work Location: In person

Please note that the work timings for this job position is from 2 pm to 11 pm.

Job Types: Full-time, Permanent

Pay: From £25,000.00 per year

Work Location: In person

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