Hotel Switchboard Operator jobs in London
- HiltonLondon
- Maintain relevant knowledge: Stay up to date on hotel services, amenities, and operations.
- Pick up shifts based on your availability, around your other…
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- The Princess Alexandra Hospital NHS TrustHarlow CM20 1QX
- Ensure the accuracy of the switchboard directory, promptly reporting and updating any changes or queries.
- Maintain a thorough working knowledge of switchboard…
- HiltonLondon
- Providing support to other departments when required, ensuring seamless hotel operations.
- Managing emergency calls immediately, calmly relaying clear and…
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Experienced Switchboard Operator - 11am to 11pm
Often replies in 4 daysComXoSlough SL3 9ER- Referral programme
- Free parking
- Company pension
- On-site parking
- Flexible schedule
- Greeting and navigating inbound calls from our ‘virtual switchboard environment'.
- Previous experience in switchboard, telephone reception, customer service, or…
Experienced Switchboard Operator - 11am to 11pm
Often replies in 4 daysComXoSlough SL3 9ER- Referral programme
- Free parking
- Company pension
- On-site parking
- Flexible schedule
- Greeting and navigating inbound calls from our ‘virtual switchboard environment'.
- Previous experience in switchboard, telephone reception, customer service, or…
- Strand Palace HotelLondon
- Maintain excellent knowledge of hotel services, local attractions, and promotions, to assist guests effectively and enhance their London experience.
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- St Ermin's Operating UK Limited - ReservationsLondon SW1H 0QW
- Process reservations from the sales office and other hotel departments.
- Previous switchboard or central guest-contact experience is an advantage.
Casual Switchboard Operator
Job details
Full job description
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with a wide range of perks and benefits, including:
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Flexible shifts – pick up shifts based on your availability, around your other commitments
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Competitive pay – Earn up to £13.72 per hour , with opportunities to grow your career with Hilton.
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Instant pay access - the ability to instantly withdraw up to 40% of earned wages
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Free meals on duty – Helping you stay energised throughout your shift.
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Generous holiday allowance – Enjoy 28 days' holiday (pro-rata) including bank holidays, increasing with service.
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Mental health resources – Through our Care for All hub, Team Members have access to wellbeing resources.
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Crisis Concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for practical support and emotional care.
*Benefits availability may vary depending on Team Member location and terms and conditions of employment.
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Casual Switchboard Operator , you’re not just handling incoming telephone calls – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
- Provide exceptional phone support: Bring an upbeat and friendly attitude to all guest calls, responding promptly and professionally to inquiries and requests
- Maintain relevant knowledge: Stay up to date on hotel services, amenities, and operations
- Support emergency response: Relay accurate, detailed information to appropriate teams during emergency situations
- Leverage communication tools: Use PBX system, computer applications, and other technology to support daily operations
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.