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    • Handling guest requests and issues with calm confidence.
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Job Post Details

Night Receptionist / Night Porter - job post

The Priory Hotel and Restaurant
3.6 out of 5 stars
HIGH STREET
£13.00 - £14.50 an hour - Permanent, Part-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • £13.00 - £14.50 an hour

Job type

  • Part-time
  • Permanent

Shift and schedule

  • Night shift

Location

HIGH STREET

Benefits

Pulled from the full job description

  • Employee discount
  • Company pension

Full job description

About Us
Right in the heart of Caerleon, The Priory is all about experience-led dining - fire-cooked food, great wine, and warm, welcoming hospitality. We mix old-school charm with a fresh, modern approach, all in a seriously stunning setting. If you’re into great food, good people, and working somewhere with real personality, you’ll fit right in.

The Role
We’re looking for a Night Receptionist to keep things running smoothly while the rest of the world sleeps. You’ll be the go-to person overnight - welcoming late check-ins, helping guests with anything they need, and making sure the place stays safe and secure.

What You’ll Be Doing

  • Running the show overnight - main point of contact for guests and staff.
  • Checking in night owls and sorting early departures with a smile.
  • Doing security rounds and making sure guests are comfy and safe.
  • Handling guest requests and issues with calm confidence.
  • Taking care of night audits, admin, and end-of-day tasks.
  • Pitching in with room service, locking up the bar, or light housekeeping if needed.
  • Keeping an eye on health, safety, and fire protocols.

What We’re Looking For

  • Experience in a similar role (Night Manager, Duty Manager, etc.)
  • Someone who stays cool under pressure and works well solo
  • Great communicator with a naturally helpful vibe
  • Familiar with hotel systems (Guestline Rezlynx knowledge is a big plus)
  • Detail-focused and organised, especially when it comes to admin
  • A hands-on, proactive approach to getting things done

Perks & Benefits

  • Competitive pay + generous share of service charge
  • Staff discounts at The Priory and our sister spots: BODEGA, Ballers Pizza & Park Side
  • Pension scheme
  • Supportive team and a one-of-a-kind place to work

Sound Like You?
If you’re a night owl with a passion for hospitality and a knack for making people feel welcome, we’d love to hear from you.

Job Types: Part-time, Permanent

Pay: £13.00-£14.50 per hour

Ability to commute/relocate:

  • Caerleon NP18 1AG: reliably commute or plan to relocate before starting work (required)

Experience:

  • Hotel: 2 years (required)
  • Night Reception: 1 year (required)

Work Location: In person

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