Hotel jobs in Ternhill

Job description

Service of food and drink in the bar, Waiting on when required, ensuring a high standard of customer service is achieved. To support both the bar staff and the management team through daily bar & Restaurant operations.

Key Responsibilities

· Promote friendly, efficient and effective relationships with all customers and team members.

· Approach all work responsibilities with a positive and proactive nature.

· Responsible for the payment and accurate charging of all orders taken.

· Ensure correct operating procedures are followed and company standards met.

· Maintain a safe environment for customers and staff at all times. Be responsible for reporting any faults to the management team.

· Ensure all open and close down procedures are followed correctly.

· Supervise staff performance to ensure all duties are performed efficiently with customer service and satisfaction being a key focus.

· Ensure a high level of cleanliness is maintained in the bar at all times.

· Ensure a high standard of personal hygiene, dress and appearance is maintained by the bar team.

· Assist in the daily running of the bar operation, delegating duties as necessary to maintain appropriate levels of customer service.

· Carry out regular till checks and monitor stock levels, reporting results to the management team.

· Ensure the back-bar is effectively merchandised and all promotions and posters relate to current activity.

· Attend any training courses to enhance future personal development.

· Assist with in-house training to ensure all team members are customer-focused.

· Carry out any reasonable request that may be made by the management team.

Essential Qualities

· Honesty and reliability

· Demonstrate a positive attitude all day, everyday.

· Ability to follow company procedures and deliver high standards.

· Demonstrate due diligence and encourage a safe working environment.

· Willing to undertake training and personal development.

· Flexible and adaptable to perform any other duties as required.

· Proactive and self motivated.

· Competent numerical and cash handling skills.

· Ability to work a variety of shifts including weekends, days, afternoons and evenings.

Summary

As Bar Staff/Waiting Staff, you will be essential in delivering outstanding service and enhancing the overall guest experience in our establishment. Reporting to the Floor Manager, your core responsibilities will include serving food and beverages, ensuring food safety, and handling cash transactions efficiently. Your hospitality skills will shine as you interact with customers, while your relevant experience in food preparation and time management will support a smooth operation. Join our team to contribute to a vibrant atmosphere and help create memorable moments for our guests.

Job Types: Full-time, Permanent

Pay: Up to £13.00 per hour

Benefits:

• Employee discount

Work Location: In person