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    • Handling guest enquiries and resolving minor issues with professionalism.
    • Following hygiene, health and safety, and food safety standards.
    • Maintaining a good knowledge of all the Collection’s services and current packages/room rates, in order to deal with daily guest queries and bookings.
    • The ideal candidate will be responsible for providing excellent customer service, preparing and serving a variety of beverages, and ensuring a welcoming…
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    • You’ll love sharing our products with our customers with a warm and personal touch, ensuring that an amazing customer experience is delivered through excellent…
    • Assist with basic food preparation while maintaining food safety standards.
    • Take orders accurately and efficiently, ensuring excellent guest service.
    • Extensive, relevant vocational experience in food & beverage, food production, reception, housekeeping or beverage service or team leader in a hotel environment…
    • Your positive attitude and attention to detail will help us provide exceptional service to our customers and support the smooth operation of our facility.
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    • Your focus is managing the Reception and front of house areas in line with company guidelines and brand standards.
    • Welcoming our guests to the hotel in a friendly and helpful manner, assisting with varied guest requirements, from check-in to check-out, ensuring excellent…
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    • About you - you may have previous guest/customer facing experience which is great – however a drive to ensure the best welcome and service and adhering to brand…
    • Address guest inquiries and resolve any issues promptly to enhance overall guest experience.
    • This role requires a proactive approach to managing staff, ensuring…
    • You'll lead the overall restaurant and bar operations, ensuring high standards across service, guest experience, team culture, and commercial performance.
    • Oversee our main restaurant, bar, lounge and conference rooms, balancing different customer needs in a timely way while maintaining high standards of…
    • You will maintain the highest standards of service, room preparation and presentation throughout the F&B department.
    • 50% discount on food & beverage.
    • Hourly rate of pay £13.00 per hour plus Earn up to £3000 in service charges per annum. .
    • The successful candidate will be responsible for providing excellent…

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