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    • A full driving licence and use of a car is essential.
    • 25 days holiday plus bank holidays.
    • A generous flexitime scheme (available for most roles) with up to two…
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    • A background in social housing or lettings would be preferred,.
    • Great interpersonal skills and the ability to resolve issues positively and objectively.
    • With the primary aim to prevent homelessness, you'll assist clients to either retain their present accommodation or find suitable alternative housing.
    • To ensure supported housing management policy and procedure is correctly implemented.
    • Experience in the support of vulnerable adults, homeless people, people…
    • To ensure supported housing management policy and procedure is correctly implemented.
    • Experience in the support of vulnerable adults, homeless people, people…
    • Processing applications for housing Benefits.
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    • To ensure supported housing management policy and procedure is…
    • Working as part of a team you will be provide quality and personalised support to adults living in shared supported accommodation.
    • CIH membership or housing qualification.
    • Experience in housing or tenancy management.
    • Knowledge of housing and tenancy law.
    • Buying and selling of annual leave.
    • Experience in supported housing, tenant support or service quality monitoring.
    • A relevant housing or support qualification, experience monitoring Managing…
    • You will be responsible for supporting customers living in temporary accommodation to move into sustainable accommodation and actively live healthy, happy…
    • Previous employment within a registered housing provider, housing association or supported housing organisation.
    • Assistance in claiming/managing housing benefit application.
    • The housing Support officer role requires the individual to use their own initiative, be…
    • We’re looking for experienced professionals who can confidently manage Revenues, Housing Benefit, or Financial Assessment work.
    • Time Off & Work-Life Balance.
    • Trinity Estates • £Competitive • Home Based (North & Midlands).
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    • Significant experience investigating tenancy fraud within a housing environment.
    • Strong knowledge of tenancy management, housing legislation and legal processes…

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Housing Officer
Solihull Metropolitan Borough Council
·
3.8
St. Alphege B91 3QZ
£33,673 - £38,510 a year
Apply on company site

Job details

£33,673 - £38,510 a year
Flexitime, Company pension
Flexitime
St. Alphege B91 3QZ

Full job description

Job Introduction

Due to delivery restructure, we are seeking three additional Housing Officers to join our Housing Services team at SCH to deliver a high-quality, responsive, and solutions focused tenancy management and ASB service across our communities.

This is a key role in our Housing Services team that will manage a portfolio of cases across tenancy management, anti-social behaviour and resident services, ensuring that legal and regulatory obligations are met and customers receive a responsive, empathetic and solutions focused service.

We are looking for someone proactive, who has a good understanding of social housing legislation and the ASB Crime and Policing Act, who has experience of managing a varied workload, and offers a strong commitment to delivering an excellent housing management service.

The job is demanding and exciting, offering the opportunity to make a real contribution to the local community.

If you are confident in handling complex, sensitive and high-risk situations, enjoy developing partnerships with other agencies, and can problem solve to produce positive outcomes for residents, this may be the opportunity for you.

Please note that frequent travel across the borough is an essential requirement of the role. A full driving licence and use of a car is essential.

In return, SCH offers excellent staff benefits including:

  • 25 days holiday plus bank holidays.
  • The opportunity to purchase up to 10 additional days holiday per year.
  • A generous flexitime scheme (available for most roles) with up to two days' flexitime allowed per eight-week period.
  • Access to the Local Government Pension Scheme.

To apply, please click on the link below. If you have a specific question or require further information regarding this post, please contact Sherry McConville on 0121 717 1515.

Closing Date: Monday 2 November 2026

Interview Date: Monday 9 November 2026 / Tuesday 10 November 2026

Please note we do not accept CVs.

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

Solihull Community Housing has a responsibility for, and is committed to, safeguarding and promoting the welfare of children, young people and adults at risk, and requires all staff and volunteers to share this commitment.

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