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Housing Officer jobs in Haringey

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    • Experience working in care, support or housing related services, with an understanding of relevant legislation and good practice.
    • Previous experience within a customer service or resident liaison role, ideally within social housing, planned maintenance or construction environments.
    • Experience of managing complex resident, repairs, housing, maintenance, aids and adaptations, complaint or escalation cases.
    • Experience working in a housing, supported housing, homelessness, tenancy sustainment, social care or related environment.
    • Partnership & Multi-Agency Working.
    • We are seeking an experienced Property Intervention Officer to coordinate all aspects of managing disrepair cases including responses to letters, appointing…
    • Experience working in housing and providing services to social housing residents.
    • Stakeholders, delivering personalised housing plans, and supporting clients in…
    • Experience working within the housing sector, particularly in anti‑social behaviour management.
    • This is a key role within our housing service, managing a varied…
    • You'll lead and performance manage a remote team of 7–10 Specialised Supported Housing Officers (SSHOs) delivering the MOJ CAS3 contract across your region.
    • Work collaboratively with housing teams, contractors, and other stakeholders.
    • Experience within estates services, facilities management, cleaning services,…
    • Experience or background in the housing, social housing or property sector.
    • Knowledge of housing law, landlord and tenant legislation, or the regulatory…
    • Provide assistance, counselling and advice to people who have housing problems or have been sleeping rough.
    • To act as key worker to clients at the project and…
    • To maintain regular contact with all residents and to make contact with any residents requiring a daily contact to check on their well-being.
  • View similar jobs with this employer
    • Experience in providing an excellent housing management service and hold a good understanding of housing legislation(s).
  • View similar jobs with this employer
    • Experience in providing an excellent housing management service and hold a good understanding of housing legislation(s).
    • Experience in providing an excellent housing management service and hold a good understanding of housing legislation(s).

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Scheme Housing Officer
SouthernHousing
South East London
£30,215 - £35,020 a year
Permanent
Apply on company site

Job details

£30,215 - £35,020 a year
Annual leave, Company pension, Cycle to work scheme, Season ticket loan
Permanent
South East London

Full job description

£30,215 - £35,020 plus £1,800 ECU per annum + benefits

Ref: 316

About The Role

We're looking for a compassionate and resilient Scheme Housing Officer to support residents living in our Independent Living, Sheltered, Extra Care and Over 55s schemes. You'll be the visible face of Southern Housing, managing two or more schemes and helping residents live safely, independently and with confidence. You'll build strong relationships, provide responsive housing management, resolve issues quickly, and work with colleagues and partner agencies to deliver excellent resident outcomes.

This is a varied and rewarding role where no two days are the same. Regular travel between schemes across Southwark and regional offices is required, with occasional attendance at meetings outside normal working hours.

About you

You’re resident focused, calm under pressure and comfortable working independently for much of the time. You enjoy being visible and present within a community setting and are confident managing sensitive situations with empathy and professionalism.

You will need:

  • Experience working in care, support or housing related services, with an understanding of relevant legislation and good practice
  • An understanding of the diverse needs of older people and the ability to provide appropriate support and signposting
  • Strong communication and interpersonal skills, with the ability to engage effectively face to face, by phone and in writing
  • Experience delivering excellent customer care and responding to complaints professionally
  • The ability to work independently, manage your time effectively and prioritise competing demands
  • A proactive, solution focused approach, with good negotiation and influencing skills
  • Confidence using IT and mobile technology to maintain records, manage systems and support residents to use digital services
  • A commitment to continuous improvement, learning and personal development
  • A full UK driving licence and access to a vehicle
  • Flexibility to travel across schemes and work extended hours where required to manage emergencies

Advert closing date: 18th October 2026 at 23:59 (We may close the advert early if we receive a suitable number of applications).

What's in it for you

  • Pension
  • Life assurance
  • Healthcare cash plan
  • Eyecare & dental
  • Birthday leave
  • Retailers discounts
  • Cycle to work
  • Buy & sell annual leave
  • Season ticket loan
  • In-house academy & career development
  • Flexible working

About Us

At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people’s lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.

Work Location: In person

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