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Housing Support Officer jobs in Waltham Forest

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    • Experienced in delivering housing-related support to vulnerable adults.
    • Deliver weekly one-to-one support sessions with tenants in supported housing.
    • Ensure housing services complement person-centred care plans and support plans.
    • The Housing Officer will support the Head of Operations in delivering effective…
    • The Senior Practitioner role requires solid housing support or housing management experience, combined with strong casework skills, attention to compliance and…
    • Strong customer service skills, ideally gained in a housing or resident-focused environment.
    • Housing Officer - Kings Cross Talent Pool.
    • Meaningful work supporting housing pathways for people with complex housing and support needs.
    • Previous experience in supported housing, supported living,…
    • Experience in housing management, supported living or social housing.
    • Support appointees with housing benefit applications and queries.
    • Experience in tenancy management, including audits and signposting to additional support services.
    • The scheme also includes four specially adapted flats to…
    • Experience working in housing and providing services to social housing residents.
    • The role involves building and maintaining strong relationships with clients…
    • Previous experience within social housing, housing management, lettings or temporary accommodation.
    • Maintain accurate records on housing management systems.
    • To complete support referrals, risk assessments, support plans and meetings.
    • Work with clients to identify their own housing issues, give advice and support…
    • Coordinate with housing partners to support relocation progress.
    • Provide support to partnerships throughout the move, including frequent liaison and logistical…
    • Minimum 3 years’ experience in homelessness/housing services.
    • 1-2 days in the office.
    • Conduct statutory s.202 homelessness reviews under the Housing Act 1996.
    • * Proven experience working in a support role, ideally within housing, homelessness, or social care.
    • * Knowledge of housing legislation, welfare benefits (e.g…
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Job Post Details

Housing Support Officer (Full Time) - job post

Elite Housing
Greenwich
£32,000 - £33,000 a year - Permanent, Full-time, Fixed term contract

Job details

Pay

  • £32,000 - £33,000 a year

Job type

  • Fixed term contract
  • Permanent
  • Full-time

Location

Greenwich

Full job description

Are you passionate about supporting vulnerable adults to live independently and achieve their goals? Elite Housing is looking for an experienced Housing Support Officer to join our dedicated team in South London, providing person-centred housing and support services to tenants living in supported accommodation.

About the Role

As a Housing Support Officer (HSO), you will work directly with tenants to help them sustain their tenancies, build independent living skills, and access local support services. You will be responsible for developing and delivering individual support plans, carrying out risk assessments, and ensuring each tenant receives tailored support to meet their needs and aspirations.

Key Responsibilities

  • Deliver weekly one-to-one support sessions with tenants in supported housing.
  • Create, review, and update individual support plans and risk assessments.
  • Help tenants access welfare benefits, healthcare, training, and employment opportunities.
  • Support tenants to manage rent payments, budgeting, and day-to-day living skills.
  • Maintain accurate support logs and documentation on the internal CRM system.
  • Liaise with local agencies, professionals, and partner organisations to coordinate effective support.
  • Conduct property checks to ensure compliance with health & safety and housing standards.
  • Promote independence, empowerment, and tenant engagement at every stage.

About You

  • Experienced in delivering housing-related support to vulnerable adults.
  • Confident in creating person-centred support plans and conducting risk assessments.
  • Knowledgeable about Housing Benefit, Universal Credit, and tenancy sustainment.
  • A strong communicator who can build trust and motivate tenants.
  • Organised, proactive, and able to manage a small caseload across multiple properties.
  • Committed to equality, safeguarding, and continuous improvement.

Essential Requirements

  • Minimum 1–2 years’ experience in a supported housing or similar role.
  • Experience of supporting individuals with a range of needs (mental health, homelessness, substance misuse, or learning difficulties).
  • Understanding of safeguarding and confidentiality protocols.
  • Full UK driving licence and access to a vehicle is desirable (but not essential).

What We Offer

  • Competitive salary (£32,000 – £33,000 depending on experience).
  • Ongoing training and professional development opportunities.
  • Supportive management and a positive working environment.
  • Opportunity to make a real difference in people’s lives

Job Types: Full-time, Permanent, Fixed term contract
Contract length: 12 months

Pay: £32,000.00-£33,000.00 per year

Experience:

  • Houisng Support Worker: 2 years (required)

Language:

  • English (required)

Licence/Certification:

  • Driving License and access to own car (required)

Work authorisation:

  • United Kingdom (preferred)

Work Location: In person

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