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    • You will have experience of housing management or a related field and be confident working with customers who may have complex or diverse support needs.
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Job Post Details

Housing Officer - Accommodation
Cherwell District Council
·
4.3
Cherwell District Council Bodicote House Bodicote, Banbury
£34,701.00 - £39,713.50 a year
Full-time
Apply on company site

Job details

£34,701.00 - £39,713.50 a year
Annual leave, Company pension, Cycle to work scheme
Full-time
Cherwell District Council Bodicote House Bodicote, Banbury

Full job description

Salary
£34,701.00- £39,713.50 per annum
Contractual hours
37
Basis
Full time
Date posted
28/10/2026
Job reference
CDC000490R

Housing Management Team

Housing Officer Accommodation

Grade F: £34,701.00- £39,713.50 per annum (pro rata)

Full time 37 hours per week, 12 months fixed term

The Job:

The Council is looking for a Housing Officer Accommodation to help deliver its housing management services. The Council manages a small housing stock portfolio across a range of tenures, including general needs housing, temporary accommodation and shared ownership properties. In this varied and rewarding role, you will be responsible for delivering a housing management service to our tenants and leaseholders, helping residents to sustain their tenancies and access the support they need.

You will manage a diverse caseload, dealing with tenancy management issues, rent collection and arrears, anti-social behaviour, safeguarding concerns and tenancy sustainment. The role also includes undertaking property inspections, estate and scheme visits, completing tenancy sign-ups and working closely with residents to resolve housing-related concerns.

You will work collaboratively with colleagues across Housing Services and external partner agencies, to provide an excellent overall service.

The Person:

We are seeking an enthusiastic and motivated individual who is passionate about delivering excellent customer service.

You will have experience of housing management or a related field and be confident working with customers who may have complex or diverse support needs. You will have excellent communication skills, be able to manage competing priorities, and be comfortable handling challenging situations in a professional and empathetic manner.

The successful applicant will work closely with tenants, support providers, statutory agencies and internal colleagues, so experience of multi-agency working and partnership collaboration is highly desirable. You will be a strong problem solver, able to work independently while contributing positively to a small, supportive team.

The Benefits:

The Council is an equal opportunities employer and has flexible working practices.

  • A generous annual leave entitlement
  • Opportunity to join the Local Government Pension Scheme
  • Cycle to work scheme
  • Incremental pay award (awarded annually in April after one years’ service)

Closing date: Wednesday 18th November 2026

Interview date: Monday 23rd November 2026

For more information please contact Charlotte Baylis – Tenancy Services Manager on 01295 221517.

To download a recruitment pack and apply for the post, please visit our website or contact Human Resources on 01295 221767

Cherwell District Council is committed to safeguarding children, young people and vulnerable adults

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