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    • A full driving licence and use of a car is essential.
    • 25 days holiday plus bank holidays.
    • A generous flexitime scheme (available for most roles) with up to two…
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    • Experienced in a support or housing-related role.
    • Knowledge of housing support, tenancy sustainment, and welfare benefits.
    • To review the implementation of all support plans.
    • To signpost clients to access relevant links and support services.
    • To be able to communicate effectively.
    • Work collaboratively with support teams, landlords, local authorities and other partners to resolve housing issues.
    • Salary:* £30,866.88 per annum.
    • Enable people to access Stay services and wider statutory, voluntary and community support.
    • Contribute information about patterns of need, emerging risks and…
    • Understanding of housing-related support and tenancy management.
    • To provide person-centred housing-related support to vulnerable adults, helping them maintain…
    • Knowledge of housing management practices and relevant housing legislation.
    • Experience in a housing management or support role, particularly with vulnerable…
    • You will have experience of managing complex needs, substance misuse and/or housing services.
    • Given Emerging Futures operate a dispersed housing model you will…
    • If you don’t have a Level 3 Diploma in Residential Childcare (or equivalent), we’ll pay for you to study and support you every step.
    • Provide accurate information and service data to support agreed monthly and quarterly reporting.
    • The postholder will undertake verification and engagement,…
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    • Comfortable supporting people with complex health and support needs.
    • Flexible and willing to support the wider team when needed.
    • Spending time in the garden.
    • Other complex or additional support needs.
    • Help tenants work towards the goals identified in their support plans.
    • Homelessness or risk of homelessness.
    • You will be part of a team with responsibility for promoting and ensuring the safety, care, wellbeing and development of our students to support their growth in…
    • Purpose: *Pegasus Supported Housing Limited provides shared supported housing solutions in line with housing related support which promotes independence, safety…
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Housing Officer
Solihull Metropolitan Borough Council
·
3.8
St. Alphege B91 3QZ
£33,673 - £38,510 a year
Apply on company site

Job details

£33,673 - £38,510 a year
Flexitime, Company pension
Flexitime
St. Alphege B91 3QZ

Full job description

Job Introduction

Due to delivery restructure, we are seeking three additional Housing Officers to join our Housing Services team at SCH to deliver a high-quality, responsive, and solutions focused tenancy management and ASB service across our communities.

This is a key role in our Housing Services team that will manage a portfolio of cases across tenancy management, anti-social behaviour and resident services, ensuring that legal and regulatory obligations are met and customers receive a responsive, empathetic and solutions focused service.

We are looking for someone proactive, who has a good understanding of social housing legislation and the ASB Crime and Policing Act, who has experience of managing a varied workload, and offers a strong commitment to delivering an excellent housing management service.

The job is demanding and exciting, offering the opportunity to make a real contribution to the local community.

If you are confident in handling complex, sensitive and high-risk situations, enjoy developing partnerships with other agencies, and can problem solve to produce positive outcomes for residents, this may be the opportunity for you.

Please note that frequent travel across the borough is an essential requirement of the role. A full driving licence and use of a car is essential.

In return, SCH offers excellent staff benefits including:

  • 25 days holiday plus bank holidays.
  • The opportunity to purchase up to 10 additional days holiday per year.
  • A generous flexitime scheme (available for most roles) with up to two days' flexitime allowed per eight-week period.
  • Access to the Local Government Pension Scheme.

To apply, please click on the link below. If you have a specific question or require further information regarding this post, please contact Sherry McConville on 0121 717 1515.

Closing Date: Monday 2 November 2026

Interview Date: Monday 9 November 2026 / Tuesday 10 November 2026

Please note we do not accept CVs.

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

Solihull Community Housing has a responsibility for, and is committed to, safeguarding and promoting the welfare of children, young people and adults at risk, and requires all staff and volunteers to share this commitment.

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