Housing Support Worker jobs in Worcester

GDASS Co-located Domestic Abuse Support worker

37 hours per week Fixed term until 30/06/2027 - Subject to Extension

Salary - £25,609 plus £750 Car Allowance pa

Working for Gloucestershire Domestic Abuse Support Service (GDASS - part of GreenSquareAccord) www.gdass.org.uk, GDASS provides support to victims of domestic abuse (16+) living in Gloucestershire.

• Give practical, emotional, and support to people to high risk victims of domestic abuse aged 16-19 .

• Work effectively with the wider staff team, other professionals such as social care, the police and health professionals in order to reduce the risk for victims.

• Act as the voice of the victim within the Multi Agency Risk Assessment Conference

In this co-located position, you’ll work alongside partner agencies to provide practical, trauma-informed support to individuals and families affected by domestic abuse. You’ll build trust quickly, assess needs carefully, and help people access the right services—while maintaining high standards of safeguarding and confidentiality.

What you’ll be doing

You’ll bring your skills to a role that blends casework, advocacy, and coordinated support. Day-to-day responsibilities may include:

• Providing 1:1 support to individuals affected by domestic abuse, including safety planning, emotional support, and advice on available options.
• Actively responding to risk and safety concerns, recognising the signs of escalating harm and following robust safeguarding procedures.
• Working with partner agencies in a co-located setting to improve pathways to help, reduce delays, and ensure consistent communication.
• Supporting access to services such as accommodation options, benefits advice, legal information, advocacy, counselling or counselling signposting, and specialist support.
• Developing and reviewing support plans, setting goals with the person and adjusting support as circumstances change.
• Conducting needs and risk assessments (including structured professional judgement where required) and keeping accurate, timely records.
• Offering advocacy—helping people navigate appointments, forms, and processes, and encouraging informed decision-making.
• Maintaining confidentiality and professional boundaries, while ensuring that safeguarding responsibilities are met.
• Contributing to effective case coordination, including case discussions, referrals, and multi-agency meetings.

About you

We’re looking for someone who combines empathy with clarity, and steadiness with determination. You don’t have to have every detail already—but you do need the right values, the ability to learn quickly, and confidence in working within safeguarding frameworks.

You may be a great fit if you have:

• Experience in domestic abuse support, safeguarding, housing-related support, social care, or a closely related field.
• A trauma-informed approach and the ability to communicate with compassion while setting appropriate boundaries.
• Confidence in risk assessment and the ability to act decisively when someone’s safety is at stake.
• Strong communication and listening skills, with the ability to support people through complex emotions and difficult choices.
• Good record-keeping skills, including clear written notes, timely updates, and attention to detail.
• The confidence to work collaboratively with professionals across different organisations and disciplines.
• A commitment to equality, inclusion, and respectful practice—tailoring support to individual needs and circumstances.

Most importantly, you’ll genuinely care about helping people rebuild safety and independence. You’ll understand that progress often looks different for everyone—and you’ll be there for the journey, not just the destination.

Benefits

In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes:

• Trust based flexible working and supportive and friendly teams
• 25 days annual holiday entitlement
• Opportunity to buy or sell annual leave
• A defined contribution pension scheme GSA matches up to 6% contributions
• We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support.
• Access to Blue Light discount card membership
• Confidential Employee Assistance Programme (EAP).
• Cycle to work Scheme
• Eligible for occupational sick pay