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Easaway Drain Care (UK) Limited logo
Drainage (Technical) Coordinator
Easaway Drain Care (UK) Limited
·
5.0
Cross Gates LS15 8EL
Up to £37,500 a year
Permanent, Full-time
Apply now

Job details

Up to £37,500 a year
Company car, Company pension, Casual dress, On-site parking
Permanent, Full-time
Monday to Friday
Cross Gates LS15 8EL

Full job description

About Us

Easaway Draincare specialises in the social housing sector, delivering reactive and planned drainage services to residential properties across Yorkshire. Our services include high-pressure water jetting, CCTV surveys, excavation repairs, patch and relining, and emergency callouts. We hold ISO 9001, 14001 and 45001 certification and CHAS Elite accreditation, and are members of the Water Jetting Association (WJA) and the National Association of Drainage Contractors (NADC). We are proud of our reputation for quality workmanship and customer service, and we want to keep raising the bar.

The Role

We’re looking for an experienced drainage professional to join our office-based team in a key technical role.Most of your time will go on reviewing and coding CCTV drainage survey footage to MSCC5 standards and writing clear, practical repair recommendations.You’ll also support the scheduling team by supervising the job schedule and dealing with escalations.

Your knowledge of how long drainage work really takes will help keep our engineers productive and our clients informed. Because of your experience, you’ll also be a first point of contact when the team has technical drainage questions.

Key Responsibilities

CCTV Review & Reporting

  • Review CCTV survey footage captured by our engineers using the I Touch CCTV system, and code defects and observations accurately to MSCC5 standards.
  • Prepare written CCTV reports with clear repair recommendations, such as patch lining, relining or excavation.
  • Check survey quality and give constructive feedback to engineers where footage or coding needs to improve.
  • Ensure surveys and reports are completed on time and to a consistently high standard.

Scheduling Coordination

  • Work with the Operations Manager to make the best use of engineers and keep downtime to a minimum.
  • Use your practical drainage knowledge to judge job durations, equipment needs and engineer suitability.
  • Give supervisory support to the scheduling team in prioritising jobs, so they are completed on time and in line with client KPI requirements.
  • Act as the escalation point for scheduling issues, including overruns, emergencies and client concerns.

Technical Support

  • Answer technical drainage questions from office and field colleagues.
  • Help the team understand defects, repair methods and survey findings.
  • Help raise technical standards across the business.

About You

Essential

  • An operational drainage industry background, with hands-on knowledge of drainage systems, defects and repair methods.
  • Proven experience coding CCTV footage to MSCC5 standards, with a relevant accreditation such as DIAT (Drainage Inspection and Assessment Theory) or equivalent.
  • A confident communicator, able to handle urgent queries and escalations calmly and professionally.
  • Well organised, with confident IT skills.

Desirable

  • Experience using the I Touch CCTV system.
  • Supervisory, scheduling or planning experience in a drainage or field service setting.
  • Experience writing drainage survey reports for social housing or commercial clients.

NB: Salary based on a 40 hour week, Monday to Friday. Working hours to be agreed. Opportunity to earn more with overtime

Pay: Up to £37,500.00 per year

Benefits:

  • Casual dress
  • Company car
  • Company pension
  • On-site parking

Work Location: In person

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