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    • Manage, set up, and troubleshoot a wide range of IT equipment including servers, PCs, Macs, laptops, mobile devices, and printers.
    • You must have the right to work in the UK and valid residency status to apply for this apprenticeship.
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    • Please note that this is a Fixed Term Contract position as the total length of the Apprenticeship including EPA (subject to working hours and reasonable…
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Job Post Details

IT Support Apprentice - job post

Solveway Ltd
Ermine Street, Buntingford SG9 9AZ
£22,600 a year - Full-time, Apprenticeship
Responded to 75% or more applications in the past 30 days, typically within 3 days.
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • £22,600 a year

Job type

  • Apprenticeship
  • Full-time

Location

Ermine Street, Buntingford SG9 9AZ

Full job description

This is an ICT Level 3 Apprenticeship role - split 80/20 between employment with the employer, and learning & gaining qualifications with Solveway Apprenticeships!

Key Responisibilities

  • Manage, set up, and troubleshoot a wide range of IT equipment including servers, PCs, Macs, laptops, mobile devices, and printers.
  • Implement and support Active Directory and Group Policy.
  • Work with DHCP, DNS, WSUS, MDT, and WDS.
  • Utilise knowledge of VLANs, Lightspeed, Google Suite, and M365.
  • Support Microsoft Azure and Intune environments.
  • Travel between various school sites to provide on-site IT support.
  • Collaborate effectively within a team and work independently to resolve IT issues.
  • Maintain an approachable manner and excellent communication with school staff.

Working hours: 40 hours per week

Salary: £22,600

Desired Skills:

  • A passion for IT and technology.
  • Excellent understanding of the requirements and responsibilities of working within a school environment.
  • Good knowledge of Active Directory, Group Policy, DHCP, DNS, WSUS, MDT, and WDS.
  • Knowledge of VLANs, Lightspeed, Google Suite, and M365.
  • Good knowledge of Microsoft Azure and Intune.
  • Basic knowledge of wireless protocols.
  • Strong communication skills and an approachable manner.
  • Ability to work effectively under pressure, both independently and as part of a team.
  • A full UK driving licence and access to a car is essential for travel between sites.

Qualifications

GCSE English and Maths A*-C/4-9 or level 2 equivalents.

Expected duration

15 - 18 Months

Apprenticeship level

Advanced Level 3 (A-level)

What training will the apprentice take and what qualification will the apprentice get at the end?

Information and Communications Technician Level 3 Apprenticeship Standard:

Training Provided:

CompTIA A+
Microsoft AZ-900

Future prospects

We are looking to offer full time employment upon successful completion of the Apprenticeship. We believe in developing our talent internally and have a clear and personalised progression route for each of our employees which is reviewed annually.

About the Employer:

Interm IT (UK) is a growing IT Managed Services Provider, Our managed service helps schools who want reliable technology to support their educational environment by providing dedicated consultants as an extended member of their team, backed up by our in-house support desk and the use of cloud-based monitoring tools. Interm IT support schools of all levels from infants to the sixth form in the south-east of England.

Our services are geared around the specific needs of our customers ensuring everything we do is focused around improving educational IT.

Park Farm Industrial Estate
Ermine Street
Buntingford
SG9 9AZ

https://intermit.co.uk

Job Types: Apprenticeship, Full-time

Pay: £22,600.00 per year

Ability to commute/relocate:

  • Buntingford SG9 9AZ: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Have you lived in the UK for three years or more?

Education:

  • GCSE or equivalent (preferred)

Licence/Certification:

  • Driving Licence (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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