IT Graduate jobs
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- Understanding of computing concepts incl.
Volunteer, work experience ICT/IT
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Job Post Details
IT Graduate - (Bristol Based) - job post
Job details
Here’s how the job details align with your profile.Pay
- £27,500 a year
Job type
- Full-time
Location
BenefitsPulled from the full job description
- Annual leave
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Paid volunteer time
Full job description
Jisc Graduate scheme Sept 2025 – PLEASE APPLY NOW!
Closing date: 7th February 2025
Do you have an inquisitive mind and a can-do attitude? Join our graduate scheme and kickstart your career in tech.
Who can apply: We’re looking for people with excellent communication and problem-solving skills. In order to apply you must have either graduated or will graduate in 2025 with a minimum 2:2 degree in any subject
For more information please visit our website: Jisc
“During my time at Jisc in marketing communications, I've thoroughly enjoyed both the role and the collaborative environment. The tasks are engaging and challenging, allowing me to continually develop and refine my marketing skills. The team is incredibly supportive, always encouraging me to achieve my best. I love that we're all driven towards the same goals, pushing to meet objectives while growing professionally together. It's been a great experience so far! “ Marihah Nasir Business lead graduate
We appreciate this is a rotation scheme and your skills may align within one particular team over another. However, if you have a passion for technology and innovation with some experience of I.T, and are dedicated to providing excellent customer service, putting customers at the heart of all you do, we want you to apply!
- Manage and triage all tickets through the ITSM (IT Service Management) application.
- Ensure all Incidents and Service Requests are successfully and accurately identified, categorised, prioritised, diagnosed and managed in the ITSM application.
- Provide excellent and clear communication of Incidents and Service Requests.
- Understanding of computing concepts incl. Windows and Mac desktop operating systems.
- Understanding of IT networking concepts incl. firewalls, routers, switches.
- Experience of installing and configuring IT software and hardware.
- Triage and respond to security alerts and tickets - recognising the need to escalate.
- Participate in incident handling duties as part of the Janet network CSIRT function.
- Take part in the development of incident response drills and exercises to improve processes and procedures and to define improvement to incident response metrics.
- Fundamental understanding of IT environments and common infrastructure including: Microsoft stack (Azure, Active Directory).
- Familiarity with a range of security tools and systems such as ERDs, SIEMs, SOAR and IDSs.
- Support the Cloud project portfolio management process, ensuring professional service engagements are logged, planned, and assigned for delivery.
- Develop and learn the role of a Cloud Project manager, through training, documentation and hands on development.
- Work with service management in cloud and contribute the running and maintenance of services.
- Understanding of cloud concepts and technologies.
- Understanding of ITIL V3/4.
Perks and Benefits:
- Hands-On Experience: Work on real projects.
- Mentorship and Support: One-on-one support from experienced professionals.
- Career Growth: Opportunities for advancement.
- Community: Join networks like Youth Network, LGBTQ+, Neurodiversity, Women's Network, and more.
- Flexible work pattern, which can adapt to suit your schedules and personal commitments
- 31 days annual leave (plus bank holidays) that includes an additional three closure days over Christmas plus family friendly policies including enhanced parental, maternity and paternity leave and opportunity for career breaks
- Generous flexible pension schemes, Protection benefit – life cover
- Annual company performance award
- A range of wellbeing lifestyle benefits including company paid health care cash plan, employee assistance programme, mental health first aiders and support
- Allocated allowance of up to £250 to equip your home office
- Financial well-being support including access to preferential loan and savings plans, mortgage advice, will writing tools and support and resources to help you make the most of your money
- The opportunity to donate to charity tax-free with our Payroll Giving benefit
- A wide range of discounts from retailers and big-name high-street stores
- Support your volunteering with up to 3 days volunteer leave
- Cycle to work scheme and eye care scheme including free eye test vouchers
- Employee recognition awards and travel loans
- A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning
- We receive your application and review it in line with our requirements for the role
- You will be notified via email if you have been either shortlisted or not eligible for the next stage
- A member of the Jisc Talent Acquisition team will be in touch to arrange an initial chat with you if shortlisted
- You will then be asked to record a short video responding to a choice of scenarios allowing us to get to know you better
- Thereafter you will be invited to an online interview with one of our line managers and a member of the Talent acquisition team or you will be contacted to advise you have not been selected
- We are hoping to complete all interviews by the end of April 2025 and will be in touch to present any offers of employment following your interview.