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IT Support Analyst jobs in Peterborough

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    • 2 Years IT support experience.
    • To maintain a comprehensive database of all support requests and allocate jobs to appropriate staff.
    • First line support to the business and proactive maintenance.
    • Hardware support to include end user devices, printers and peripherals.
    • Provide essential support to Director.
    • Epos Logic Solutions is a technology partner for pharmacies, offering a range of integrated solutions to enhance business…
    • Full training and ongoing support.
    • Logging and updating support tickets accurately.
    • Previous experience in a call centre, customer service or technical support…
    • The majority of your time will focus on IT support and service desk activities, including ticket management, issue resolution, and end-user support.
    • Full training and ongoing support.
    • Full training will be provided*, making this role suitable for both experienced support advisers and candidates looking to…
    • Maintain accurate IT documentation, asset registers and support records.
    • Provide friendly, professional support to colleagues across the business.
    • Recruitment as it should be..
    • Strong communication skills and the ability to support colleagues on the warehouse floor.
    • What happens after I apply?.
    • Provide remote technical support, offering expert guidance to customers and AIXTRON engineers.
    • AIXTRON is a world leading manufacturer of semiconductor…
    • View all Aixtron SE jobs - Swavesey jobs - Field Service Engineer jobs in Swavesey
    • Salary Search: Field Service & Technical Support Engineer salaries in Swavesey
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    • Proven experience in an IT support, second-line support or technical operations role.
    • Employees Assistance program to support with mental, physical and…
    • What makes CDW different isn’t just what we do—it’s how we do it.
    • Collaborating with 3rd line support to resolve critical issues.
    • What we expect of you.
    • What makes CDW different isn’t just what we do—it’s how we do it.
    • At CDW, we make it happen, together.
    • To create/support the creation of test documentation and…
    • Ensure 1st/2nd line support is in a constant cycle of improvement through internal training; ensuring support documentation is updated.
    • What we expect of you.
    • Candidates are reminded that if they are barred from working with Children it is a criminal offence to apply for this position.
    • Salary – £30,595 per annum.
    • Interpret electrical schematics, wiring diagrams and technical documentation to support fault diagnosis and repair.
    • Ability to interpret technical drawings.

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Job Post Details

IT Technician
Donington PE11 4TA
Up to £35,000 a year
Permanent, Full-time

Job details

Up to £35,000 a year
Referral programme, Employee discount, Free parking, Store discount, Company pension, Cycle to work scheme, Company events, On-site parking
Permanent, Full-time
Donington PE11 4TA

Full job description

Main Job Purpose:

IT Technicians’ role is to support the use of IT within GB Group by maintaining IT systems, troubleshoot problems, provide training to new users and configure new users/workstations.

The Role:

  • To ensure dedicated IT areas are ready for use each day and that they are in good working order at the end of each day
  • User administration
  • To maintain a comprehensive database of all support requests and allocate jobs to appropriate staff
  • Maintain and check all hardware regularly and repair where necessary
  • Support teaching staff in technical aspects of IT
  • Ensure IT security best practices are adhered to
  • Maintain and develop network and servers
  • Resolve hardware/software technical issues
  • Order from and maintain good relations with our suppliers
  • Maintain and deploy assets
  • Manage Project lifecycles
  • Maintain and create documentation for supported systems

Essential Requirements:

  • Knowledge of current Windows and mobile operating systems
  • Knowledge of core desktop and cloud business applications
  • Knowledge of basic networking.
  • Organised and thorough with a strong attention to detail
  • Clear and analytical thinking as well as an ability to ask the right questions
  • Good oral, electronic and written communication skills
  • Willingness and ability to learn new skill quickly
  • Ability to document processes, procedures and results
  • Ability to work well under pressure

Desirable Requirements:

  • 2 Years IT support experience
  • Knowledge of Active Directory, Microsoft Exchange
  • VPN and VOIP experience
  • Security best practice and configuration of AV software
  • Knowledge of Linux

For the right candidate we offer:

· Wellbeing support

· MetLife (access to online GP, bereavement guidance & more)

· MHFA England Mental Health First Aiders

· Perks at Work – Discount Scheme

· Holidays: 23 days

We invest in our people by providing career development, leadership training, and a supportive work environment that values family, sustainability, and innovation. If you’re passionate about technical excellence, sustainability, and working in a close-knit team, apply today and help us build a better future for our customers and the environment.

Benefits:

  • Company events
  • Cycle to work scheme
  • Free parking
  • On-site parking
  • Referral programme

Work Location: In person

Job Types: Full-time, Permanent

Pay: Up to £35,000.00 per year

Benefits:

  • Company pension
  • On-site parking
  • Store discount

Application question(s):

  • Do you have VPN and VOIP Experience?
  • Are you within a 45 minute commute of Donington, Lincolnshire, PE11 4TA?

Experience:

  • IT: 2 years (required)

Location:

  • Donington PE11 4TA (required)

Work Location: In person

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