Skip to main content
Post your CV and find your next job on Indeed!

IT Support Engineer jobs

Sort by: -
    • Help build and develop an excellent support function as the business scales.
    • Own day-to-day customer support and technical requests.
    • View all Propel Together jobs - Remote jobs
    • Salary Search: Technical Support Engineer salaries in Remote
    • OutFront – to provide LGBTQ+ support for all associates.
    • Open-plan workspaces and accessible facilities designed to inspire and support you.
    • This role is a technical on-premise position supporting internal employees.
    • This position requires hands-on experience in supporting PC hardware, software and…
  • View similar jobs with this employer
    • Provide post-sale technical support to customers and partners.
    • 1-2 years of proven relevant professional experience as a technical support agent or its…
    • In-person and remote technical support for internal events.
    • Meeting room AV/VC support, leveraging remote administration tools to maintain ongoing health of…
    • IT Service Excellence: Execute day-to-day IT support activities with the colleague experience in mind, delivering a high quality, responsive service to all…
    • Provide support through our IT Support channel and handle incidents raised.
    • Your expertise will help manage 1st and 2nd line technical issues, ensuring that our…
    • Deliver responsive, white-glove technical support to executive leadership, senior stakeholders, and the broader company via ticketing system, email, phone, and…
    • Employee Assistance Programme: Take advantage of wellness, mindfulness and counselling services to support your overall well-being.
    • Liaise with third-party suppliers when external technical support or escalation is required.
    • Help test and improve AI-assisted troubleshooting guidance and…
    • The role combines field engineering responsibilities with remote helpdesk support and forms part of a collaborative UK support team.
    • Experience writing internal support documentation.
    • Backup Technology (Veeam) Application support and troubleshooting.
    • Diagnose and escalate complex issues.
    • Document all support activity accurately in the ticketing system.
    • Proven experience in an IT support role covering 1st and 2nd line.
    • Identify opportunities for automation and process innovation to reduce manual, repetitive support tasks.
    • Administer and support Google Workspace and Office 365,…
    • First point of contact for IT support within the organisation.
    • Working within the IT Helpdesk team, the IT support analysts provide first & second line support…

People also searched:

service desk analyst
technical support engineer
it support technician
support engineer
engineering
engineering apprenticeship
fitter
it apprenticeship
it manager
it support

Job Post Details

Technical Support Engineer
Propel Together
·
2.9
Remote
£45,000 - £50,000 a year
Permanent
Apply on company site

Job details

£45,000 - £50,000 a year
Permanent
Remote

Full job description

? **Technical Support Engineer | £45k–£50k | Fully Remote**
? **Technical Support Engineer | £45k–£50k | Fully Remote**

I’m working with a **high-growth B2B SaaS business heading rapidly towards Series A**, and they’re looking for a technically strong **Technical Support Engineer** to join the team at an exciting stage of their growth.

This is a hands-on role for someone who enjoys getting under the hood of software, solving problems and working directly with customers.

? **What you’ll be doing:**

  • Own day-to-day customer support and technical requests
  • Investigate, diagnose and resolve technical issues
  • Work closely with Engineering when deeper technical intervention is needed
  • Help build and develop an excellent support function as the business scales
  • Communicate technical concepts clearly to both technical and non-technical users
  • Have regular customer interaction, so being a genuine people person is important

? **What they’re looking for:**

  • Strong technical/engineering background
  • Experience supporting software/SaaS products
  • Comfortable understanding how software systems work
  • Strong troubleshooting and problem-solving skills
  • Excellent communication skills
  • Someone who enjoys working with people as much as they enjoy solving technical problems

This is a great opportunity for someone who wants to join a **scaling B2B SaaS business**, have real ownership and help shape the support function rather than simply inherit an established process.

? **Remote**
? **£45k–£50k**

If you’re interested, or know someone who could be a great fit, **drop me a message or get in touch.**
Let Employers Find YouUpload Your Resume