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    • Working alongside our IT Manager and IT Technician, you’ll resolve everyday IT issues, set up computers and user accounts, support tills and ticketing systems,…
    • View all Crealy Theme Park & Resort jobs - Exeter jobs
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    • See popular questions & answers about Crealy Theme Park & Resort
    • Provide technical support and assistance to customers and end-users, via both onsite and remote support.
    • The successful candidate will provide technical support…
    • Normally four or more years' experience in technical support, infrastructure or cloud operations, including at least two years at third-line or senior engineer…
    • The role will also have opportunities to assist in the day to day maintenance of the firm’s IT systems and infrastructure, liaising with suppliers and third…
    • Taking and resolving First and Second Line support calls.
    • This role will involve taking and resolving First and Second Line support calls and resolving queries…
    • Attend to calls for maintenance (on site and or by telephone) as directed by team co-ordinators.
    • Carry out rolling programme of preventative maintenance visits.
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    • This role is designed for a highly experienced engineer with deep technical acumen and a strong track record of influencing support operations, engineering…
    • You will give technical and office support that helps keep the public safe and the licensing service running smoothly.
    • Confident using Word, Excel and Outlook.
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    • Provide first-line technical support to customers via online portals, email, and…
    • The successful candidate will have excellent communication and problem-solving skills, strong attention to detail, and a passion for providing effective…
    • You will be working within our Azure Solutions Team; your primary focus will include working within our team and directly with our clients to deliver cloud…
    • Provide on-site technical support.
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    • Provide technical support to internal teams and customers while minimising disruption.
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    • We support you during those precious family moments.
    • Providing technical and substantive support to employees and subcontractors (including international ones)…

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Job Post Details

IT Technician
Crealy Theme Park & Resort
·
3.3
Sidmouth Road, Clyst St Mary, Devon, EX5 1DR, Exeter EX5 1DR
Permanent
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Job details

Pay information not provided
Permanent
Weekend availability
Sidmouth Road, Clyst St Mary, Devon, EX5 1DR, Exeter EX5 1DR

Full job description

Are you looking for the first step in to your IT career?

Join our small, hands-on IT team and help keep the technology across our Theme park, Resort and associated Farm businesses running smoothly.

Working alongside our IT Manager and IT Technician, you’ll resolve everyday IT issues, set up computers and user accounts, support tills and ticketing systems, and help with maintenance and projects. This is a great opportunity to learn the behind the scene systems that help keep our business running.


Skills and experience

No formal qualifications are needed. This is a great first step into IT, and we welcome applicants who are new to the industry. Attitude matters more than experience.

What we’re looking for:

  • A good general understanding of computers, Windows and Microsoft 365.

  • A genuine interest in IT and a willingness to learn.

  • A proactive approach: spotting problems and taking action without being chased.

  • Confidence working independently and managing your own workload.

  • Clear, patient communication with non-technical staff.

  • The ability to stay calm and prioritise when several departments need help.

Nice to have

  • IT support experience gained at work, college or through self-directed learning.

  • Basic networking knowledge, including IP addressing, DHCP, DNS and Wi-Fi.

  • Some exposure to Active Directory, tills or payment terminals.

  • A full UK driving licence.

Working pattern

Shifts are rota’d across the IT team to cover opening hours, typically between 08:30 and 19:30 (in peak periods) Weekend and bank holiday working is part of the rota.

Perks: Friends & Family passes, discounted tickets, flexible shifts, and great opportunities for career development.

Why Join Us?

At Crealy, we live by our values:

✨Warm & Welcoming

✨ Creating Great Spaces

✨ Making Things Easy for All

✨ Delivering Moments of Joy

If these values inspire you and you’re ready to bring energy, passion, and smiles to our guests, we’d love to hear from you.

For more information please email [email protected] or apply via the button below

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