IT Support Technician jobs in Manchester
IT Trainer
NewForHousing3.4Hybrid work in Salford- Employee Assistance Programme – access to a 24/7 counselling and support helpline.
- We provide safe, well-maintained, sustainable homes and deliver customer-…
- UniquelyManchester
- Technical support: 2 years (required).
- Familiarity with IT ticketing systems and remote support tools.
- Minimum of 3 years of experience in an IT support role.
- Pixel InspirationHybrid work in Altrincham WA14 5QJ
- You will be provided with training on our specific hardware, configurations, processes and techniques, but should understand the facility of a remote support…
- Miller's VanguardBury BL9 6LE
- ✔ Providing real-time technical support to engineers to troubleshoot faults.
- Salary: £40,000 (plus bonus for weekend working).
- Phillips and Cohen Associates (UK) Ltd3.4Salford M5 3EF
- Act as the first point of escalation for technical support issues.
- Familiarity with helpdesk ticketing systems (e.g., Issuetrak, ServiceNow, Zendesk) and remote…
- Neogen2.7Heywood
- General support of operational functions.
- The Technical Services Technician will form an integral part of the Technical Services team, responsible for the…
- Taurus SecurityArdwick
- Provide first line technical supports to staff across the organisation.
- Proven experience in a similar IT support role or relevant qualifications.
- Natural Resources Wales3.3United Kingdom
- Health and wellbeing benefits and support.
- Work with Application support Team Leader to implement the Application Support Team workplan.
- Althaus DigitalManchester M1Typically responds within 3 days
- The successful candidate will undertake a ICT Technician Level 3 apprenticeship with full training and support provided by Althaus Digital.
IT Support Engineer
NewUrgently neededJW Lees2.9Manchester M24 2AX- Wellbeing support with our Employee Assistant Programme.
- This is an office based role with some travel required across the North West and North Wales..
- Associated Security SolutionsManchester M4 5EU
- Respond to customer calls resolving them within SLA and keep the customer updated at all times.
- Represent Equity professionally at all times, ensuring our…
- Allied PharmaciesSt Helens
- Knowledge of VoIP technologies to support communication needs within the organisation.
- Provide support for network-related issues, troubleshooting problems as…
- CDER Group3.5Hybrid work in Bolton BL6 6HG
- At least 2 years previous experience providing technical support.
- Provide technical support for basic/common requests relating to the Edge platform.
View similar jobs with this employerVaultex UK Ltd3.3Hybrid work in Warrington WA3 6YF- Demonstrable troubleshooting skills at various support levels.
- Providing timely and efficient support across the Vaultex business.
- Pay: £45,000.00 per year.
- XCL GroupOldham
- Work alongside the senior technical support team, overseeing the field and workshop service team.
- XCL Group are working alongside a growing company based in…
Job Post Details
IT Trainer - job post
Job details
Pay
- £40,280 a year
Location
BenefitsPulled from the full job description
- Employee discount
- Cycle to work scheme
- Discounted gym membership
Full job description
Date Posted 13/06/2025
Application Closing Date 11/07/2025 23:59
Hours 36 per week
Salary £40,280 per annum
Location Salford
Everything we do aims to positively impact the lives of our social housing tenants and deliver on what matters to them and their communities. We provide safe, well-maintained, sustainable homes and deliver customer-focused services. ForHousing is a place where everyone can thrive and be themselves.
As part of our ICT Team, you’ll play a crucial role in developing and delivering IT training across a range of systems, ensuring colleagues at all levels can effectively use the technology they need to do their jobs.
This role is not limited to Microsoft 365—you’ll be responsible for training on any IT system used within the business, including the Housing Management System, finance systems, and emerging technologies. You’ll quickly learn any new systems and translate technical information into accessible, engaging learning materials.
Why ForHousing?
- Best companies 2-star employer – our colleagues rated us an “Outstanding Place to Work”.
- Hybrid working – some of your time can be spent working at home, or you’re free to spend more time in the office if you prefer.
- Agile working – we are outcome driven, so we empower you to do your best work, in the way that works best for you.
- STAR – through our partnership with STAR you can save money on everyday spending and make your money go further with discounts across a wide range of shops and products.
- Smartech – purchase technology or white goods and spread the cost.
- Wellbeing centre – gym discounts, exercise videos, mindfulness tools, nutrition advice, financial advice and more.
- Cycle to work scheme – save up to 40% on bikes and equipment.
- Employee Assistance Programme – access to a 24/7 counselling and support helpline.
What you’ll be doing:
- Developing and delivering tailored IT training across multiple platforms, ensuring all colleagues can effectively use the systems in place.
- Creating a range of training materials, including videos, e-learning modules, knowledge base articles, and interactive workshops, to suit different learning styles.
- Delivering IT inductions for new starters and supporting ongoing digital skills development.
- Identifying and responding to training needs, working closely with colleagues across ForHousing, including IT Service Delivery, Digital, Cyber Security, and Learning & Organisational Development (L&OD) teams.
- Collaborating with business stakeholders to ensure training meets the needs of different teams and is relevant to their roles.
- Measuring the impact of training using feedback and analytics, continuously refining training approaches based on data-driven insights.
- Supporting change management initiatives by ensuring colleagues are confident in using new and updated technologies.
- Delivering training in a hybrid format, with a mix of in-person and online learning.
What we’re looking for:
There are no specific qualifications essential for this role, but we are looking for someone with:
- Experience in developing and delivering IT training across different systems.
- Excellent communication and interpersonal skills, with the ability to simplify technical concepts for all learning levels.
- A proactive and adaptable approach, able to prioritise and tailor training to business needs.
- Good knowledge of Microsoft 365 and an ability to learn and train others on new systems.
- Experience in creating digital training content (e.g. videos, knowledge base articles, e-learning).
ForHousing is an equal opportunities employer and welcomes applications from all sections of the community. We especially welcome applicants from the Armed Forces community.
If you need any adjustments to be made to our recruitment process, please get in touch with the team on recruitment@forhousing.co.uk.
Please note we reserve the right to close our advert early, depending on application volumes.
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