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IT Support jobs in Derbyshire

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    • Work closely with colleagues and stakeholders to support learner progression.
    • Plan and deliver engaging IT lessons that meet the needs of different learners.
    • Liaise with external support providers when necessary.
    • Provide telephone, remote and onsite support to VeryPC service customers.
    • Full Clean UK Driving License.
    • Mentoring and support from experienced engineers.
    • Testing software and hardware to ensure solutions meet defined requirements.
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    • Experience providing service desk and technical support, solving various system issues relating to hardware, software, phones and networking.
    • Full UK driving licence and access to your own vehicle.
    • At least one year in a 1st or 2nd line IT support role.
    • Able to pass an enhanced DBS check.
    • Installation Engineer | Nottingham (UK-wide travel) | CSY Retail Systems.
    • You'll be the person who turns a box of hardware into a fully working, customer-ready…
    • You’ll work across business, engineering and governance teams to define target and transition architectures, manage dependencies and risks, guide strategic…
    • You’ll support our installation and helpdesk teams by getting hardware ready before it goes out and dealing with it when it comes back.
    • Support new model work as it moves from experiment to production.
    • Monitor model performance in the field, investigate what breaks (lighting, occlusion, camera…
    • Confidence acting as an intelligent client to a delivery partner - you challenge, scope, and prioritise rather than simply passing requests through.
    • IT support: 1 year (required).
    • Remote Support: Familiarity with remote support tools and techniques to assist users remotely.
    • Job Types: Full-time, Permanent.
    • You'll also coordinate product changes, improve data management processes and support compliance and audit activities.
    • In this role, you'll be the go-to expert for SAP Business One across the group, leading ERP support operations, driving continuous improvement, and helping…
    • You’ll need previous hands-on experience installing or maintaining PBX/VoIP telephone systems, a good understanding of business networking and a full UK driving…
    • An understanding of HMG security standards (e.g. Security Policy Framework, Cyber Essentials Plus, Cloud security principles etc.).

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Job Post Details

IT/Digital Skills Tutor
Stoke-on-Trent ST9 0DX
Full-time

Job details

Pay information not provided
Full-time
Stoke-on-Trent ST9 0DX

Full job description

Do you have a passion for IT and enjoy helping others develop their skills and confidence?

At PeoplePlus, we’re looking for an enthusiastic and experienced IT Tutor to join our education team at HMYOI Werrington.

This is more than just a teaching role. You’ll use your IT knowledge and experience to help learners develop valuable skills, achieve recognised qualifications and take positive steps towards employment and life beyond custody.

If you’re passionate about education, enjoy working with people from diverse backgrounds and want to make a genuine difference, we’d love to hear from you.

About the role

As an IT Tutor, you’ll deliver engaging, inclusive and practical training to small groups of prison-based learners, helping them work towards qualifications and their longer-term goals.

You’ll:

  • Plan and deliver engaging IT lessons that meet the needs of different learners.
  • Identify individual learning needs and maintain effective Individual Learning Plans (ILPs).
  • Adapt your teaching and use a variety of methods to engage, motivate and support learners.
  • Support learners to overcome barriers to education, employment and progression.
  • Monitor learner progress and adapt delivery where required.
  • Provide advice, guidance and encouragement to help learners achieve their goals.
  • Maintain accurate learner records, registers, ILPs, reviews and awarding body documentation.
  • Work closely with colleagues and stakeholders to support learner progression.
  • Contribute to curriculum development and continuous improvement.
  • Ensure quality standards and contractual KPIs are consistently achieved.

You’ll be working 100% on-site at HMYOI Werrington, delivering face-to-face education. Flexibility and the ability to adapt to the needs of the learners and the prison environment are therefore essential.

What we're looking for

We’re looking for someone who can combine strong IT knowledge with the ability to inspire, engage and motivate others.

You’ll need:

  • A Level 3 qualification in IT, or equivalent experience.
  • Substantial experience and knowledge within the IT sector.
  • Experience of delivering training, coaching, mentoring or developing others.
  • The ability to adapt your approach to different learning styles and abilities.
  • Strong communication, organisation and interpersonal skills.
  • A positive, patient and inclusive approach to supporting learners.
  • A genuine passion for helping people develop their skills and achieve their potential.

A teaching, training or assessing qualification would be desirable but is not essential.

Why PeoplePlus?

At PeoplePlus, we believe everyone has the potential to progress.

Our education teams play a vital role in helping people build confidence, gain qualifications and develop the skills they need for a more positive future.

Working in prison education can be challenging, but it is also incredibly rewarding. You’ll have the opportunity to see the direct impact your teaching can have on someone's confidence, skills and future prospects.

If you're looking for a role where you can use your IT expertise to make a genuine difference, we'd love to hear from you.

For full details of the role and person specification, please refer to the job description.

If you’d like to speak to our recruitment team before applying, please email careers@peopleplus.co.uk and a member of the team will be happy to help.

Here are PeoplePlus, we are committed to transforming the lives of people with convictions through our work in prisons.

Our services have been designed to tackle the underlying causes of offending behaviour so people can make positive changes to their lives.

With more than 500 people working to support people with convictions in custody and in the community, we bring passion, experience and innovation to public sector rehabilitation services.

We also work with specialist partner organisations to help people move away from their past and look forward to a brighter future.

All of our services are designed in partnership with the people who we’re trying to help and away from our direct work with people serving their sentences, we’re working hard to change attitudes towards people who can often be tarnished unfairly following criminal convictions. Our Social Recruitment Framework brings together organisations to tackle any pre-conceived ideas about hiring people who have previously been involved in crime.

We also work with employers on the Ban the Box initiative to support fair and equal recruitment processes and have engaged industry to influence our employer-led curriculum delivered to our learners.

We are extremely proud to be a Silver accredited Investors in People organisation. This means that at PeoplePlus, the right principles are in place but more than that, it means our people and leaders are making active efforts to make sure that there’s real consistency and everyone in the organisation can feel the effects.

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