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    • Provide technical support to business users for all IT systems, hardware and software.
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Job Post Details

Thistle Seafoods logo
IT Systems Analyst
Thistle Seafoods
·
2.9
Boddam
Apply on company site

Job details

Pay information not provided
Boddam

Full job description

The Role

The primary role of the IT Systems Analyst is to ensure that the Company’s IT systems are functioning as effectively and efficiently as possible.

Key Responsibilities

  • Provide technical support to business users for all IT systems, hardware and software.
  • Interface with outsourced IT service support provider.
  • Support management of outsourced IT service support provider, ensuring all service tickets resolved within a timely manner and within contractual agreements.
  • Front-line business support for the Company’s ERP system (Unity).
  • Work closely with business users to maximise the functionality of Unity and make business processes as efficient as possible.
  • Support in defining business requirements and documenting processes.
  • Report writing (Unity & QlikView).
  • Supporting and actively promoting brand integrity and Corporate Social Responsibility (CSR) by ensuring there is engagement and communication between teams, customers and suppliers that continually drives improvement.
  • Undertaking tasks as directed by the Directors and/or Senior Managers.

Skills/Personal Attributes:

  • Ability to use initiative, take ownership and solve problems.
  • Team player, able to work collaboratively with and assertively influence operational stakeholders.
  • Excellent communication skills.
  • Flexible and able to adapt and succeed in a fast paced, continually changing environment.
  • Organisation and time management skills.
  • Honest and reliable.
  • Professional attitude.

Experience:

  • Microsoft operating systems & packages
  • ERP systems – Preferred
  • EDI set up & maintenance – Preferred
  • AQL/ SQL experience – Preferred
  • QlikView reporting & administration (or other BI tool) – Preferred
  • Excel skills

Education/Qualifications:

  • Relevant IT Qualification/Certification preferred.

Hours of Work

  • Hours of work will be from 8.00am to 5.00pm.

If you would like to be considered for this excellent opportunity, then please upload your CV to this job post. Or email craig.russell@thistleseafoods.com

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