If Restaurant jobs in Cardiff

Location: Merthyr Tydfil
Pay: £15.00–£16.00 per hour (negotiable depending on experience)
Hours: 35 hours per week, spread across the week with evening and weekend availability required
Job Type: Full-time
Start Date: ASAP – flexible for the right candidate

About Us

Casa Bianca is a family-run Italian restaurant group with five locations across South Wales. We pride ourselves on serving delicious, authentic Italian food, delivering exceptional customer service and creating a warm, welcoming atmosphere for both our guests and our team.

As our business continues to grow, we're introducing new systems, improving the way we work and creating exciting opportunities for our team to develop. While we're growing and becoming more established, we're passionate about keeping the close-knit, family-run atmosphere that makes Casa Bianca special.

We're now looking for an experienced, confident and enthusiastic Restaurant Supervisor to join our Merthyr Tydfil team.

The Role

We're looking for someone who can confidently take ownership of a shift, lead by example and ensure our restaurant runs smoothly while delivering an excellent guest experience.

You'll be a key member of our team, acting as the responsible person on site during shifts, supporting your colleagues and helping maintain the high standards we're proud of.

Just as importantly, we're looking for someone who enjoys developing others. We want a supervisor who can share their experience, mentor team members and help them build their confidence and skills, while continuing to grow and develop their own career.

Key Responsibilities:

• Confidently lead and manage restaurant shifts, ensuring smooth day-to-day operations.
• Act as the responsible person on site when required, making decisions and resolving issues independently.
• Deliver outstanding customer service and ensure every guest has a fantastic experience.
• Communicate effectively with front-of-house staff, chefs and management to ensure a seamless service.
• Lead by example, creating a positive, supportive and motivated team environment.
• Handle customer queries, feedback and complaints professionally and confidently.
• Maintain excellent standards of cleanliness, presentation, food safety and allergen awareness.
• Embrace new systems and ways of working, helping the wider team feel confident using them.
• Support, train and mentor team members, sharing your knowledge and helping them develop their skills.
• Contribute ideas and suggestions to help us continually improve.

About You

We're looking for someone who genuinely enjoys hospitality, thrives in a busy restaurant environment and takes pride in delivering exceptional service.

What we're looking for:

• Several years of experience in hospitality or a closely related industry.
• Previous experience supervising a team and independently running a restaurant shift.
• Excellent communication skills and the confidence to work closely with customers, chefs and colleagues.
• Strong knowledge of food allergens and food safety procedures.
• Exceptional customer service skills and a genuine passion for hospitality.
• The ability to remain calm, organised and professional during busy services.
• A natural leader who enjoys teaching, encouraging and getting the best out of others.
• A willingness to learn, develop and take on new responsibilities.
• A proactive, positive attitude with the confidence to take responsibility and solve problems.
• A team player who enjoys working in a friendly, close-knit environment.

What We Offer

• £15.00–£16.00 per hour, with flexibility to negotiate depending on experience.
• 35 hours per week, spread across the week, including evenings and weekends.
• Delicious Italian meals provided while on shift!
• A friendly, supportive and close-knit working environment.
• Genuine opportunities for career progression within a growing restaurant group.
• The chance to develop your own leadership and management skills while helping shape and develop the team around you.
• Opportunities to take on additional responsibilities, contribute ideas and make a real difference to how we operate.
• The opportunity to be part of an established family business with five locations across South Wales.

Interested?

If you're an experienced hospitality professional who loves great food, enjoys leading and developing a team, and takes pride in providing exceptional customer service, we'd love to hear from you!

We're looking for someone who wants to do more than simply run a shift. We want someone who is excited to grow with us, share their knowledge and play a real part in the future of Casa Bianca.

Apply today and become part of the Casa Bianca family!

Pay: £15.00-£16.00 per hour

Benefits:

• Company events
• Discounted or free food
• Employee discount
• Store discount

Work Location: In person