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Job Post Details

Escape Leicester logo

Escape Room Host & Game master - job post

Escape Leicester
26 Market Street, Leicester LE1 6DP
From £12.75 an hour - Permanent, Full-time
Responded to 75% or more applications in the past 30 days, typically within 3 days.

Job details

Pay

  • From £12.75 an hour

Job type

  • Permanent
  • Full-time

Location

26 Market Street, Leicester LE1 6DP

Benefits

Pulled from the full job description

  • Employee discount
  • Sick pay
  • Gym membership
  • Company pension
  • Company events

Full job description

We’re looking for someone who is proactive, reliable, and takes real ownership of their work—someone who doesn’t settle for doing the bare minimum.

Game Master – Join Our Growing Team in Leicester

We’re looking for a proactive, energetic individual to join our team in Leicester. As a Game Master, you’ll play a key role in delivering immersive, high-quality experiences for our guests across both venues.

This role is ideal for someone who takes pride in their work, enjoys working with people, and thrives in a fast-paced, hands-on environment.

Your Responsibilities

  • Run and manage game sessions to ensure smooth gameplay and outstanding guest experiences
  • Deliver excellent customer service by guiding players through rules and providing hints when needed
  • Set up and reset game rooms to a high standard before and after each session
  • Monitor game progress and maintain a safe, engaging environment
  • Support social media activity and help promote the business
  • Be open to cross-training across both venues ( Market Street and Horsefair House )

What We’re Looking For

  • Previous experience in customer service or hospitality (essential)
  • Strong communication skills and confidence interacting with guests
  • Ability to stay organised and manage multiple tasks in a fast-paced setting
  • High attention to detail and pride in delivering quality experiences
  • A positive, reliable attitude and willingness to learn

What We Offer

  • Structured training to build confidence and develop strong customer-facing skills
  • A supportive, high-energy team environment
  • Regular team socials and outings across the UK and beyond
  • Performance-based incentives that reward effort and results
  • Opportunities for growth, development, and increased responsibility
  • The chance to be part of a fast-growing and ambitious business

If you enjoy creating memorable experiences and want to be part of a team that takes pride in what they do, we’d love to hear from you.

Pay: From £12.75 per hour

Expected hours: 32.0 – 36.0 per week

Benefits:

  • Company events
  • Company pension
  • Employee discount
  • Gym membership
  • Sick pay

Experience:

  • Customer service: 2 years (preferred)

Work Location: In person

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