Industrial jobs in Wrexham

We are seeking a Senior Operations Planner who is responsible for the overall leadership, coordination, and optimisation of operational activities across the Industrial & Tanker planning functions.

The role ensures safe, compliant, and profitable service delivery by overseeing planning, transport operations, fleet compliance, and resource management.

Key Responsibilities

Operational Leadership & Performance

• Lead and manage daily operations across all divisions, ensuring efficient and seamless service delivery.
• Take full ownership of P&L performance, driving profitability, cost control, and identifying growth opportunities.
• Manage and develop operational teams, including managers, planners, drivers, and fitters.
• Monitor workloads, prioritise activities, and ensure adequate staffing levels across all divisions.
• Support recruitment, interviewing, and onboarding of operational staff.
• Promote continuous improvement and operational efficiency across the business.

Operations Planning & Scheduling

• Oversee the planning and scheduling of daily and weekly operational activities, including industrial services and tanker transport.
• Ensure effective allocation of staff, vehicles, equipment, and subcontractors to meet operational demands.
• Drive optimisation of routes, schedules, and resource utilisation.
• Manage dynamic re-planning in response to breakdowns, delays, or changing customer requirements.
• Maintain on-call rotas and ensure adequate out-of-hours operational coverage.
• Ensure all projects are delivered end-to-end, including planning, resourcing, and supervision.

Compliance, Health & Safety

• Ensure compliance with all transport, environmental, and health & safety regulations.
• Maintain oversight of Risk Assessments and Method Statements (RAMS).
• Promote a strong safety culture and ensure adherence to safe systems of work.
• Investigate incidents, issues, or non-compliance and implement corrective actions.

Customer & Stakeholder Management

• Act as a senior point of contact for customers regarding operational activities.
• Ensure high levels of customer service, communication, and issue resolution.
• Build strong internal relationships with Sales, Operations, and Maintenance teams.
• Provide proactive updates on operational performance, delays, and service delivery.

Financial & Administrative Management

• Manage operational budgets, spending, and cost control initiatives.
• Support revenue growth through resource optimisation and service improvements.
• Ensure all jobs are commercially valid, authorised, and documented.
• Maintain accurate operational, transport, and compliance records.
• Oversee purchase orders, disposal bookings, and operational documentation.

Main Accountabilities

• Ensure compliance with company policies, procedures, and regulatory requirements.
• Maintain a strong understanding of all company services and market conditions.
• Monitor employee availability, including holidays and sickness, to maintain operational continuity.
• Support cross-functional coverage where required.

Person Specification

Essential Skills & Experience

• Strong leadership and operational management experience.
• Proven ability to manage budgets, P&L, and operational performance.
• Excellent planning, organisational, and problem-solving skills.
• Ability to operate in a fast-paced, time-critical environment.
• Strong communication and stakeholder management skills.
• Proficient in Microsoft Office (especially Excel) and operational/planning systems.
• High attention to detail and compliance awareness.

Desirable

• Experience in industrial services, logistics, waste management, or environmental services.
• Experience with tanker operations or hazardous waste handling.
• Knowledge of ADR, RAMS, and HSE compliance standards.

Behaviours & Attributes

• Accountable, reliable, and results-driven.
• Customer-focused with a solutions-oriented mindset.
• Resilient and calm under pressure.
• Proactive with a continuous improvement approach.
• Flexible and adaptable, including participation in on-call requirements.

Job Types: Full-time, Permanent

Pay: £39,000.00-£45,000.00 per year

Benefits:

• Company pension
• On-site parking

Work Location: In person