Reporting directly to the Head of Customer Management Platforms and working under the day-to-day technical leadership and direction of the Principal Engineer, this role is responsible for enabling secure, reliable and scalable engineering solutions, focusing specifically on the Customer Data Management platform, Informatica 360 MDM and the Customer Data Platform, Treasure AI.

The role supports the technical delivery, operation and continuous improvement of customer data capabilities across these 2 key systems in the Customer Management estate, ensuring consistent engineering standards, architectural alignment and operational excellence.

What You Will Be Doing

Design, build and maintain Informatica Customer 360 (MDM/CDM) and Treasure Data AI (CDP) solutions, including data modelling, ingestion, matching, data quality and customer master data management.
Develop and support integrations between customer platforms, CRM, data warehouse and downstream systems using APIs and event-driven architectures.
Build and optimise data pipelines to ensure high-quality, reliable and synchronised customer data across platforms.
Apply engineering best practices, including testing, automation, CI/CD, version control and release management.
Collaborate with architects, engineers, product owners and business stakeholders to deliver scalable, resilient and globally consistent solutions.
Monitor, troubleshoot and continuously improve platform performance, reliability and data quality in production environments.
Contribute to platform architecture, technical roadmaps, documentation, security, compliance and data governance standards.
Promote innovation, continuous improvement and engineering best practices across the team.

What You’ll Bring

Essential Skills & Experience

Proven experience building and maintaining Informatica MDM / Customer 360 solutions, including data modelling, match/merge, survivorship and data quality.
Strong experience with Informatica PowerCenter, IDMC, Cloud Data Integration, Cloud Application Integration and Data Quality.
Experience building integrations using REST/JSON APIs, business entity services and ETL/ELT methodologies.
Strong SQL/PL-SQL, data modelling and data warehousing skills, with the ability to transform, reconcile and manage customer data across multiple systems.
Proficiency in Java, Python or JavaScript for integrations, automation and platform development.
Experience with CI/CD, source control, automated testing and deployment pipelines using tools such as GitHub, GitLab, JFrog and Docker.
Experience monitoring and supporting production environments using observability tools such as Datadog, New Relic or Splunk.
Strong knowledge of Agile and DevOps, with excellent analytical, problem-solving, communication and stakeholder management skills, and an understanding of data privacy, security and compliance requirements.

Desirable Skills

Experience integrating MDM, Salesforce CRM and Customer Data Platforms (CDP).
Experience with event-driven and streaming technologies (e.g. Kafka).
Experience with cloud data platforms such as Snowflake or Databricks.
Degree in Computer Science, Engineering or a related discipline, with an understanding of RS Group's business and industry.

We Are RS

At RS, we are making amazing happen for a better world.

As a global product and service solutions provider, we help industrial customers operate more efficiently and sustainably. Operating in 33 markets, we support around one million customers worldwide with more than 875,000 stocked products, access to over five million additional products, and a range of service solutions designed to help businesses thrive.

What sets us apart is our people. More than 8,500 colleagues around the world bring technical expertise, digital innovation, and a customer first mindset to everything we do. Guided by our values – we are one team, we deliver brilliantly, we do the right thing, and we make every day better, we're creating an environment where our people can grow, contribute and make a meaningful impact.

Join us and help make amazing happen.

Rewards

Our Reward Strategy Philosophy is designed to offer market competitive base salaries and provide all of our people the opportunity to participate in a short-term incentive, enabling them to share in the success of the Company.

Our total reward package is more than just the cash; our recognition and benefit offering provide the opportunity for us to recognise, reward and enable the wellbeing of our people at all stages of their journey with RS. Our rewards and benefits vary by country, but include:

Financial - pension/retirement; life assurance; salary finance (payroll deduction loan scheme)

Wellbeing - medical plans; health screening; critical illness; disability insurance; holiday / paid time off; employee assistance programme; discounted gym/health club membership