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Job Post Details

hidden_hearing_Ireland logo

Clinic Coordinator - Ballymena Clinic - job post

hidden_hearing_Ireland
Ballymena BT43
£25,000 - £30,000 a year - Permanent, Full-time
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Job details

Pay

  • £25,000 - £30,000 a year

Job type

  • Permanent
  • Full-time

Shift and schedule

  • 8 hour shift
  • No weekends
  • Day shift
  • Monday to Friday

Location

Ballymena BT43

Benefits

Pulled from the full job description

  • Referral programme
  • Employee discount
  • Sick pay
  • Additional leave
  • Store discount
  • Company pension
  • Cycle to work scheme

Full job description

About the role

At Hidden Hearing, we believe in a world free from the stigma of hearing loss, where our patients feel empowered to take control of their hearing healthcare, and where we can help more people hear better. We imagine a world where our people wake up every day feeling inspired and end the day feeling fulfilled by the work that they do. Do you like the idea of helping others to access hearing healthcare? Do you take pride in your work? If the answer is yes, we really want to hear from you!


Based in our Ballymena Clinic - We are looking for someone to build their professional career with Hidden Hearing as an integral member of our Ballymena Clinic team, who are helping patients hear better, every day. As Clinic Coordinator, you will be in the position of delivering our life-changing hearing healthcare firsthand, whilst building yourself, your colleagues and our patients for success.


The central responsibilities of this role are;

Patient Care - provide a high quality of professional patient care to all inbound and outbound calls, covering the Ballymena area.


Telemarketing – manage all inbound and outbound telemarketing calls/leads for the Ballymena area, and ensure weekly/quarterly and annual targets are met and diaries are full. Our expectation is for our Clinic Coordinators to complete 80+ calls per day. Previous telemarketing experience advantageous.


Brand Ambassador - representing Hidden Hearing, you will uphold our core values on a daily basis by consistently delivering a phenomenal patient care experience that we, as the modern hearing care experts, have been providing for almost 40 years.


There is a basic, and commission, giving On Target Earnings of circa 30K per annum.

At Hidden Hearing is dedicated to each of our employee's wellbeing; we will listen to you, help you live an engaged work life, and will treat you with respect and fairness.

If you think that you would be a suitable candidate to join our Hidden Hearing team, we would be delighted to hear from you.


Job Types: Permanent, Full-time

OTE for this role are: £25,000 - £30,000 per year


Benefits:

  • Additional leave
  • Company events
  • Company pension
  • Bike to work scheme
  • Employee discount
  • Referral programme
  • Sick pay
  • Store discount


Schedule:


  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends or Bank Holidays


Supplemental pay types:


  • Commission pay


Work Location: In person

Hidden Hearing is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity, equity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community. #LI-AF1 #aud_IR #IRLIND1

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