Insurance Officer jobs

Drive Car Hire are looking to recruit a credit hire motor Claims Handler to join our team. Your primary task is to liaise with insurers and other interested parties to expedite Non-Fault Accident claims and recover credit hire claims. You will handle claims from receipt through to conclusion.
Key Responsibilities

• Regularly assess the status of claims with clients / insurers / recovery agents/solicitors (as applicable) and ensure that all parties are informed of progress or chased for updates as necessary.
• Your role focus will be on the claim process, timescales, policy and/or legal liability and quantum.
• You will liaise with your Line Manager regarding any issues, queries or areas of concern which may arise..
• Process all claim notifications, further advice's and collections in accordance with the Claims Division’s procedures
• you will manage own workload, You will need to be someone with super administrative skills who will be task focused and want to develop and nurture their career with us.
• Ensure all relevant inward/outward correspondence is added to each claim file in the correct order, including notes of any telephone conversations.

Experience, Knowledge and Skills

• Previous experience within the insurance industry with specific claims handling focus.
• Good customer service focus along with good planning and analytical skills.
• Apply due diligence and process adherence accompanied by high accuracy and attention to detail and seek advice/consultation when required.
• Good communication and interpersonal skills and takes initiative when assisting team members.
• MS office proficient.
• Eligible to work in the UK
• GCSE level education preferred

Job Type: Full-time

Pay: £30,000.00-£42,000.00 per year

Ability to commute/relocate:

• Ilford: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (required)

Experience:

• motor insurance claim: 2 years (required)
• credit hire: 1 year (required)

Language:

• Fluent English (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person