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Job Post Details

Home Insurance Advisor
Connect Talent Group
Manchester
•
Hybrid work
£28,000 - £35,000 a year
Permanent, Full-time
Apply now

Job details

£28,000 - £35,000 a year
Annual leave, Company pension, Private medical insurance, Company events
Permanent, Full-time
Hybrid work in Manchester

Full job description

Home Insurance Advisor

The Opportunity

We’re looking for an experienced Home Insurance Advisor to join a growing insurance business based in Manchester city centre.

This is an exciting opportunity to join a specialist team focused on providing solutions for customers with more complex and non-standard home insurance requirements. You’ll be responsible for delivering excellent customer service, identifying suitable insurance products and building strong relationships with customers and key partners.

You’ll also manage a pipeline of enquiries and work towards new business targets, ensuring customers receive the right cover for their individual circumstances.

Key Responsibilities

  • Act as the first point of contact for customers transitioning their insurance products to the business.
  • Assess non-standard home insurance enquiries and identify suitable products to meet customers’ needs.
  • Manage a pipeline of sales opportunities alongside new incoming enquiries.
  • Deliver excellent customer service and ensure positive customer outcomes.
  • Build and maintain strong relationships with customers and key stakeholders.
  • Work towards sales targets and new business KPIs.
  • Maintain accurate records and manage enquiries effectively.
  • Ensure all activities comply with FCA regulations and data protection requirements.

About You

To be successful in this role, you’ll ideally have:

  • At least one year of experience in personal lines insurance.
  • Strong sales, telephone and negotiation skills.
  • Excellent communication and relationship-building abilities.
  • Good organisational and time-management skills.
  • A customer-focused approach, with a commitment to achieving the best possible outcomes.
  • The ability to work in a fast-paced environment and thrive against targets.
  • Good working knowledge of Microsoft Word, Excel and Outlook.
  • An understanding of FCA regulations and data protection requirements.

Desirable experience:

  • Non-standard home insurance products.
  • Commercial insurance.
  • The Acturis broking system.

What’s on Offer?

  • Company pension scheme.
  • Private medical insurance.
  • Wellbeing rewards.
  • Access to free on-site personal training.
  • An additional day of annual leave for each year of service.
  • Regular company social events.
  • Modern offices in Manchester city centre.

Interested?

If you have experience in personal lines insurance and enjoy combining customer service with sales, relationship management and achieving targets, we’d love to hear from you.

Pay: £28,000.00-£35,000.00 per year

Work Location: Hybrid remote in Manchester

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