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    • Experience in a technical sales, applications engineering, customer service, or internal sales role.
    • Support sales growth through proactive customer contact.
    • Gaining sales by strategic business development.
    • Following up quotations, generating new sales and service leads from our Sage accounts system.
    • Ensure all telephone enquiries from customers and internal departments are dealt with effectively and efficiently.
    • Job Types: Full-time, Permanent.
    • Collaborate with Engineering, Procurement, Production, and other internal teams.
    • Prepare accurate and timely quotations for gas turbine repair and overhaul…
    • This is a broad technical role involving pre-sales engineering, product development support, market research, project coordination, regulatory activities and…
    • To generate sales from telephone and website enquiries.
    • Provide technical support and assistance to other sales engineers and office personnel as may be…
    • This role is ideal for a graduate who wants to combine engineering with commercial impact and develop into a technically credible, customer facing engineer over…
    • Understanding of metal specifications would also be useful, together with any knowledge of our cutting methods and previous sales experience preferred.
    • Experience in technical sales, engineering sales, estimating, applications engineering or a similar technical-commercial role.
    • Be serving as the technical focal point throughout the tendering process for both internal and external stakeholders.
    • You'll ideally have experience in technical sales, sales engineering, estimating, business development or a customer-facing engineering role.
    • You will be shadowing the sales manager to gain knowledge and once developed will have access to hybrid working, excellent travel opportunities and progression…
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    • Generate sales growth and achieve agreed sales targets.
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Job Post Details

Internal Sales Engineer
Dayton progress Limited
Oldbury
£28,000 - £35,000 a year
Permanent, Full-time
Apply now

Job details

£28,000 - £35,000 a year
Sick pay, Free parking, Company pension, Casual dress, On-site parking
Permanent, Full-time
Oldbury

Full job description

About us

As part of the Misumi Group, Dayton Progress are one of the world’s largest manufacturers and distributers of high precision Punches, Dies, and Die components for the Press & Mold Tool Industries. In addition, we also have a comprehensive capability in manufacturing high precision “special tooling” to customer drawings.

Department

Sales / Commercial

Reports To

Sales Manager / Managing Director

Location

Oldbury (West Midlands)

Position Summary

We are seeking an experienced and customer-focused Internal Sales Engineer to join our commercial team. This role is responsible for providing technical and commercial support to customers, generating quotations, managing enquiries, and supporting the external sales team. The successful candidate will act as a key link between customers, engineering, production, suppliers, and sales to ensure accurate, timely, and commercially competitive solutions are delivered.

This position is being recruited as part of a planned retirement succession and offers the opportunity to work closely with the current postholder during the handover period.

Key Responsibilities

Customer Support

  • Respond to customer enquiries via telephone and email.
  • Provide technical guidance on products, applications, and solutions.
  • Review customer specifications, drawings, and requirements.
  • Develop strong relationships with customers and key accounts.
  • Support customers throughout the enquiry-to-order process.

Quotation and Sales Support

  • Prepare accurate technical and commercial quotations.
  • Calculate pricing, lead times, and product configurations.
  • Follow up quotations to maximise conversion rates.
  • Negotiate within defined commercial parameters.

Technical Responsibilities

  • Interpret engineering drawings, specifications, and product requirements.
  • Recommend suitable technical solutions to meet customer needs.
  • Liaise with engineering and manufacturing teams to confirm feasibility and delivery schedules.
  • Assist with product selection and application engineering activities.

Order Management

  • Process customer orders accurately and efficiently.
  • Monitor order progress and communicate updates to customers.
  • Resolve technical and commercial issues arising during order fulfilment.

Business Development

  • Identify opportunities for upselling and cross-selling products and services.
  • Support sales growth through proactive customer contact.
  • Assist with market intelligence and competitor analysis.
  • Support marketing campaigns and lead generation activities where required.

Key Performance Indicators (KPIs)

  • Quotation turnaround time.
  • Quote-to-order conversion rate.
  • Sales revenue and margin achievement.
  • Customer satisfaction measures.
  • Order accuracy.
  • Response times to customer enquiries.

Skills and Experience

Essential

  • Technical experience in Mechanical Engineering, Manufacturing Engineering, or a related discipline.
  • Experience in a technical sales, applications engineering, customer service, or internal sales role.
  • Ability to read and interpret engineering drawings and specifications.
  • Strong commercial awareness and customer focus.
  • Excellent verbal and written communication skills.
  • Proficiency with Microsoft Office applications.

Desirable

  • Experience in the Metal Pressing and Moulding industries.
  • Experience within industrial tooling, precision engineering, manufacturing, metalworking, or related industries.
  • Knowledge of 2D and 3D CAD systems
  • Experience supporting international customers.
  • Understanding of pricing strategies and sales metrics.
  • Personal Attributes
  • Strong attention to detail.
  • Organised and able to manage multiple priorities.
  • Positive and proactive approach.
  • Team player with the ability to work independently.
  • Strong problem-solving skills.
  • Professional and customer-focused manner.

Benefits

  • Competitive salary.
  • Company pension scheme.
  • Training and development opportunities.
  • Generous holiday entitlement.

Salary

Competitive and dependent upon experience.

Job Types: Full-time, Permanent

Pay: £28,000.00-£35,000.00 per year

Benefits:

  • Casual dress
  • Company pension
  • Free parking
  • On-site parking
  • Sick pay

Application question(s):

  • Do you live in the UK within the Oldbury Area?

Experience:

  • Industrial engineering: 2 years (preferred)
  • Internal Sales: 3 years (required)

Language:

  • English (required)

Licence/Certification:

  • Driving Licence (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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