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    • Opportunity for international travel and global exposure.
    • Global perspective: Understanding of international logistics and time zone coordination.
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    • Manage inbound international enquiries from initial contact through to order.
    • Experience managing customers, territories, distributors or sales partners.
    • Support bonded warehouse and international shipping requirements where applicable.
    • Experience supporting international stock movements and customs-controlled…
    • Developing regional or global corporate strategies to deliver our value proposition & maximize a focused product offering towards assigned strategic customers.
    • The Supply Chain Manager role is a newly created senior leadership position on site with responsibility for the end-to-end supply chain, providing strategic and…
    • You'll be helping to improve how we manage stock across multiple sites, making sure we have strong processes, accurate reporting and the right systems in place…
    • Sound understanding of customs procedures and international trade compliance.
    • Strong understanding of international import and export ocean freight markets.
    • Driving continuous improvement across international logistics processes.
    • Deliver 98%+ on time international deliveries.
    • Competitive salary based on experience.
    • Strong understanding of international freight forwarding and supply chain solutions.
    • Ensure full compliance with IATA regulations, customs procedures, and…
    • Experience managing international customers, distributors or agents.
    • Cultural awareness and confidence working with international customers.
    • £35,000 – £50,000 base (DOE) + uncapped commission + £5,308.50 car allowance*.
    • This role is focused on winning new business, developing your own customer base…
    • Experience preparing, reviewing or approving documentation for international shipments.
    • Proven experience in international shipping, logistics, despatch or…
    • You’ll develop relationships with supply chain consultants and advisors who influence 3PL selection, tenders and fulfilment projects, as well as businesses…
    • Actively engage with installers and retailers through on-site visits, meetings, and product presentations, requiring frequent domestic travel and occasional…
    • Liaise with UK and international agent networks, service partners and internal departments.
    • This is an exciting opportunity for someone with a strong customer…

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Job Post Details

Senior Logistics Coordinator - International Ecommerce - job post

Confidential
United Kingdom•Hybrid work
£45,000 - £55,000 a year - Full-time

Job details

Pay

  • £45,000 - £55,000 a year

Job type

  • Full-time

Location

United Kingdom•Hybrid work

Benefits

Pulled from the full job description

  • Work from home

Full job description

Tech-Enabled Global Logistics Platform

UK | Remote (Warehouse visits required) | £38-45k

Join a cutting-edge logistics technology company transforming how e-commerce businesses scale globally. This role combines strategic logistics coordination with advanced platform management, perfect for professionals who excel at the intersection of technology, logistics and customer success.

About Us

We are a fast-growing logistics technology company headquartered in Hong Kong, operating across Australia, Australia, New Zealand, Japan, Canada, The Netherlands, United States, Hong Kong and United Kingdom. Our proprietary cloud-based platform delivers complete end-to-end logistics solutions—from inbound receiving and storage through pick-pack operations, shipping, and last-mile delivery—enabling e-commerce businesses to scale seamlessly across international markets.

We specialise in managing complex logistics operations for leading brands, leveraging our smart technology platform to deliver customised solutions. With teams across 8 global locations working seamlessly across time zones, we've built a flexible, technology-first culture that adapts to the dynamic e-commerce landscape.

Key Objectives

Logistics Operations Excellence

  • Analyze and optimize end-to-end logistics workflows using our platform's data and analytics
  • Troubleshoot complex fulfillment challenges across multiple warehouses and carriers
  • Monitor inventory accuracy, shipping performance, and delivery metrics to ensure operational efficiency
  • Identify bottlenecks in the supply chain and implement technology-driven solutions

Technical Platform Management

  • Master our logistics platform to extract insights and drive operational improvements
  • Configure platform settings to meet specific client logistics requirements
  • Generate and interpret performance reports to guide strategic decisions
  • Collaborate with tech teams to enhance platform functionality based on operational needs

Client Partnership & Education

  • Translate complex logistics data into actionable recommendations for clients
  • Guide clients through platform capabilities to maximize their operational efficiency
  • Conduct platform training sessions and create technical documentation
  • Proactively identify opportunities to optimize client supply chains using our technology

Team Development & Process Innovation

  • Mentor team members on both logistics best practices and platform utilization
  • Develop standard operating procedures that leverage our technology stack
  • Lead cross-functional initiatives to improve system integrations and workflows
  • Champion continuous improvement through data-driven decision making

What You Bring

Essential Requirements

  • Logistics expertise: Previous experience in logistics/fulfillment operations
  • Technical proficiency: Strong aptitude with warehouse management systems (WMS) and logistics platforms
  • Customer focus: Proven success in client-facing roles within logistics/e-commerce
  • Education: University degree
  • Communication: Excellent English skills with ability to explain technical concepts clearly

Highly Valued

  • International shipping or cross-border logistics experience
  • Experience with SaaS platforms or tech-enabled services
  • Data analysis and reporting skills
  • Call center or high-volume customer service background
  • Experience with API integrations or technical troubleshooting
  • Mandarin language skills (desired but not required)

Key Competencies

  • Problem-solving mindset: Ability to think critically and resolve complex logistics challenges
  • Tech adaptability: Comfortable learning new platforms and technologies quickly
  • Process orientation: Analytical approach to improving workflows and efficiency
  • Multi-tasking excellence: Manage competing priorities in a fast-paced environment
  • Global perspective: Understanding of international logistics and time zone coordination

Why Join Us?

  • Be part of a rapidly growing logistics tech company transforming global e-commerce
  • Work with cutting-edge technology and innovative solutions
  • Collaborate with a diverse, international team across 8 locations
  • Enjoy flexible hybrid working arrangements
  • Opportunity for international travel and global exposure
  • Continuous learning and development in logistics technology

Location & Working Arrangement

This is an independent contractor role. It is a Remote role based in the UK but there will be a requirement to visit our warehouses. International travel may be required occasionally.

Job Type: Full-time

Pay: £45,000.00-£55,000.00 per year

Benefits:

  • Work from home

Education:

  • Bachelor's (preferred)

Experience:

  • Logistics: 2 years (preferred)

Location:

  • United Kingdom (required)

Willingness to travel:

  • 50% (required)

Work Location: Remote

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