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Fraud & Investigations Team Leader - job post

Aviva
747 reviews
Birmingham
£40,000 a year
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Location

Birmingham

Benefits
Pulled from the full job description

  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Paid volunteer time
Fraud & Investigations Team Leader - Salary: circa £40,000

Are you someone who strives in a leadership position, loves to empower colleagues and has insurance counter fraud experience? If so, we would love to hear from you!

A bit about the job:

We are looking for a Fraud & Investigation Team leader to lead a motor insurance team of fraud investigators. The team will deal with customers and third parties for vehicle damage, mobility, property damage and other losses.

As a leader your responsibilities would be to build an inspiring and impactful team environment with an open communication culture, setting clear team measures, providing coaching and upskilling to achieve the optimum outcome, and support and develop your team to provide a leading customer experience whilst focusing on the indemnity spend.

Skills and experience we're looking for:
  • Full understanding of Counter Fraud tools, techniques and approaches in Financial Services
  • Proven insurance counter fraud experience
  • Experience of building and developing strategic partnerships both internal and external across the Industry
  • Project management experience with ability to think long term strategically and operationally
  • Strong leadership and interpersonal skills

What you'll get for this role:

Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.
  • Salary circa £40,000 (depending on location, skills, experience, and qualifications)
  • Bonus opportunity - 8% of annual salary Actual amount depends on your performance and Aviva's.
  • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
  • 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
  • Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
  • Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
  • Brilliantly supportive policies including parental and carer's leave
  • Flexible benefits to suit you, including sustainability options such as cycle to work
  • Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
  • We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences.

Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you.

We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to beatrix.rozsa@aviva.com
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