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    • Run food and drinks, and serve wine, desserts and pasta directly to our guests.
    • Open and close the floor, polish cutlery and fold napkins.
    • Take care of all guests in your section, following the steps of service, providing recommendations, upselling and processing payments.
    • Experience: Italian wine and food: 3 years (required) + Hospitality: 4 years (preferred).
    • Licence/Certification: English driving licence (preferred).
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    • Salary Search: Field Sales Representative - Italian Wine & Food salaries in London
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    • Confidently recommend our dishes,drinks,and desserts.
    • Serve food and drinks with pride,managing tables efficiently while working with the kitchen and bar teams.
    • Deliver exceptional service from greeting to goodbye — offering menu guidance, taking orders, and ensuring every guest has a seamless and enjoyable experience.
    • Minimum two years in a busy kitchen and a flexible team oriented personality with a passion for Italian cooking preferable.
    • Pay: £36,000.00 per year.
    • As Chef de Partie, you'll be responsible for running your own section, maintaining high culinary standards, and working closely with the Head Chef to deliver…
    • Issue, open, and serve wine/champagne bottles.
    •  Issue, open, and serve wine/champagne bottles, ensuring guest satisfaction.
    • General Food and Beverage Services.
    • Strong knowledge in cocktails, spirits and wine.
    • You're passionate about wine and ideally hold a WSET Level 2 qualification.
    • Support the Restaurant AGM on training of wine, food and beverage menus.
    • Ensure the restaurant/bar area are H&S compliant for each shift.
    • Know your product & systems inside out.
    • Work with the rest of team in keeping things running smoothly and tidily, for both table and bar service.
    • We offer excellent learning opportunities both on-site and externally, including food and wine tastings, alongside regular team socials, supplier visits and…
    • Market Intelligence Research: Use sales tools to build highly targeted lists of decision-makers across spirits, wine, beer, and low/no-alcohol sectors.
    • Your creativity, energy and attention to detail—combined with the seamless service of the restaurant team—will ensure the bar remains a focal point of Sette’s…
    • The Role of a Supervisor/Floor Manager is simple… to create unforgettable customer experiences for our valued customers!
    • Able to work well under pressure.

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Job Post Details

Runner
Big Mamma
·
3.9
94 Kensington High Street, London W8 5SF
£15.71 an hour
Permanent
Apply with Indeed

Job details

£15.71 an hour
Referral programme, Employee discount
Permanent
Weekend availability
94 Kensington High Street, London W8 5SF

Full job description

Big Mamma Group is an Italian restaurant company founded in 2015 by Tigrane Seydoux and Victor Lugger with one simple dream: changing people's lives with pizza.

In the UK & Ireland, that dream lives in 9 restaurants across 4 cities: Gloria, Ave Mario, Circolo Popolare, Barbarella, Carlotta and Jacuzzi in London, Circolo Popolare in Manchester, La Bellezza in Birmingham, and Gloria in Dublin.

Every plate is 100% homemade, every space is jaw-dropping, and every table gets a huge smile at a fair price.

We believe hospitality is a real career, and we're on the hunt for talents ready to grow with us and bring their own crazy love for Italian food to the Squadra.

We’re now looking for a passionate Runner to join our team!

Your Mission

As part of the Big Mamma Floor team, your mission will be to:

  • Run food and drinks, and serve wine, desserts and pasta directly to our guests

  • Open and close the floor, polish cutlery and fold napkins

  • Maintain cleanliness, organisation and health & safety standards across the floor

  • Support your colleagues during service with a positive and proactive attitude

  • Create memorable moments for guests with a warm, friendly and professional approach

About You

The ideal candidate can demonstrate:

  • Passion for Italian food and excellent customer service

  • High energy, proactive attitude and team spirit

  • Previous experience in hospitality

  • Strong communication skills

  • Flexible availability, including evenings and weekends

Our offer to you

  • Permanent, full-time role: £15.71/hour total package (base pay + tronc)

  • Daily staff meals served family-style

  • 15% employee discount in all UK & Ireland restaurants

  • £500 referral bonus for recommending a friend, T&Cs apply

  • Mental health & wellbeing support

  • Earned Wage Access - unlock your pay between paydays

  • Regular training & career growth opportunities

  • International mobility with opportunities to work across the group

Big Mamma Ltd is an equal opportunity employer. We are committed to creating an inclusive environment and do not discriminate based on age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by applicable law.

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