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    • Previous experience in a pub, restaurant, fast food or customer service role or as a waiter or waitress is desirable but not required as training will be…
  • View similar jobs with this employer
    • Previous experience in a pub, restaurant, fast food or customer service role or as a waiter or waitress is desirable but not required as training will be…
    • Collaborate on local customer events to generate additional revenue.
    • Proficiency in leveraging technology to enhance sales and customer experience.
    • Proven experience managing or supervising a customer service, returns, or warranty function.
    • Extra holiday after 3 years’ service.
    • Partner cross-functionally to resolve customer issues quickly, ensuring consistent, high-quality service delivery.
    • Retention, Growth, and Value Realization.
    • Proven experience in customer service or related roles.
    • Customer service: 2 years (required).
    • Build sustainable relationships and trust with customer accounts.
    • Oversee all marketplace support functions to ensure high-quality, efficient resolutions for both sellers and customers.
    • Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations,…
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    • Communicate effectively with internal stakeholders (e.g., logistics, customer service) and external partners to resolve issues and ensure smooth operations.
    • Optimize service processes by addressing high-frequency customer complaints and business pain points through collaboration with business departments to drive…
    • Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations,…
    • Using technology to create customer experiences, services and workplaces that inspire and empower people.
    • Various recognition schemes (e.g. long service awards)…
    • Tooling & Product Strategy – Service as the voice of the customer advising on GTM stack optimization and bring actionable feedback from the field to influence…
    • ✓ Experience in account management, customer service, sales administration, project coordination or a similar role..
    • ✓ Sales and business development.
    • Our team plays a pivotal role in the delivery of quality service to our customers during showtimes and events.

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Job Post Details

Haven logo

Pub Team Member - job post

Haven
3.2 out of 5 stars
Primrose Ave, Primrose Valley, Filey YO14 9RF
Up to £12.71 an hour - Part-time, Seasonal, Full-time
Responded to 51-74% of applications in the past 30 days, typically within 3 days.

Job details

Pay

  • Up to £12.71 an hour

Job type

  • Seasonal
  • Part-time
  • Full-time

Shift and schedule

  • Weekend availability
  • Holidays

Location

Primrose Ave, Primrose Valley, Filey YO14 9RF

Benefits

Pulled from the full job description

  • Employee discount

Full job description

Position: Pub Team Member – JD Wetherspoon

Type: Full-Time / Part-Time / Seasonal

Pay Rates: Up to £12.71 per hour

We are seeking a friendly, motivated Pub Team Member to bring great energy and service to our restaurant and bar. As a key representative of our venue, you’ll extend a warm welcome to guests and owners, take their orders, deliver tasty food and drinks, and create a hospitable atmosphere that encourages them to return.


Key Responsibilities

  • Welcoming guests with a friendly attitude and ensuring they have a great experience.
  • Taking food and drink orders, serving meals, and preparing beverages at the bar.
  • Handling payments and ensuring orders are accurate and delivered promptly.
  • Keeping the restaurant, bar, and service areas clean, organised, and running smoothly.
  • Working closely with all team across the venue to deliver operational excellence.
  • Knowing the menu well enough, to assist guests with recommendations and queries.


Requirements

  • Previous experience in a pub, restaurant, fast food or customer service role or as a waiter or waitress is desirable but not required as training will be provided.
  • Effective communication skills and a positive, guest-oriented attitude.
  • Ability to work efficiently in a busy environment.
  • Flexibility to work evenings, weekends, and bank holidays.
  • Applicants must meet the minimum legal age of 18 to sell alcohol.

INDFB

What We Offer
  • An inclusive, supportive work environment.
  • Comprehensive training and ongoing support.
  • Career development opportunities, including fully funded qualifications.
  • Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

How to Apply
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.

To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.

For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.co.uk

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