JD Customer Service jobs

Do you love talking to people, closing deals, and being part of a team that actually invests in you? We're growing our sales team in Leicester and looking for someone confident, driven, and genuinely good with people to join us.

You'll be managed by an experienced, hands-on manager who cares as much about developing you as hitting targets — and you'll be joining a company that promotes from within and means it.

About Us

CODE Students is an award-winning private student accommodation provider, developing, building, and managing self-contained studio blocks in Leicester and Coventry — with exciting plans to expand into new cities across the UK. We care about our customers as much as we care about our team.

About the Role

You'll be the face of CODE for prospective and current residents — meeting people in person, showing them around, and turning enquiries into bookings. It's a mix of sales, customer service, and administration in a fast-paced environment where no two days look the same.

What you'll be doing:

• Managing sales enquiries by phone, email, and face-to-face
• Conducting on-site and virtual viewings, converting leads into reservations
• Proactively following up enquiries to maximise conversion
• Supporting renewals, re-lets, and occupancy targets
• Upselling room types and promoting CODE's key selling points
• Processing tenancy applications, contracts, and payments accurately
• Handling resident enquiries alongside your sales activity
• Working closely with the site team to hit occupancy goals

Is This You?

• Experience in sales, lettings, or a customer-facing role (property, hospitality, retail, call centre, or similar)
• A confident communicator who can influence and close
• Target-driven, with strong follow-through
• Organised, with a sharp eye for detail
• Positive, resilient, and adaptable
• Right to work in the UK

Full job description: https://codestudents.co/CF-SE-JD

What's In It For You

• 33 days holiday — 25 days annual leave plus bank holidays, increasing with length of service (please note: due to our peak turnaround period, holiday can't be taken in August or September)
• Enhanced Health & Wellbeing EAP
• 40-hour week with all overtime paid
• Free parking
• Free on-site gym
• Join a financially stable, growing business with big ambitions
• Complimentary refreshments
• Free nights out — Christmas parties and company events throughout the year
• Excellent induction and training programme, with regular one-to-ones
• Ongoing coaching and development — we promote from within and genuinely invest in our people
• Supportive culture with long-term career prospects

Working Hours

• Monday to Friday, 9:00am–5:30pm
• Occasional Saturday working (roughly 1 in 3), with a day off in lieu

How to Apply

Apply via Indeed with your CV and a short cover letter telling us what draws you to this role — please quote reference FOSE/LE/0826.

Our Hiring Process

We keep it thorough so you get a real feel for the role before committing:

• Application review — CV, cover letter, and a short skills assessment
• Phone interview
• Face-to-face interview
• Paid taster day — come and experience the team and role first-hand

We reply to every applicant and are happy to help at any stage — don't hesitate to reach out with questions.

Job Types: Full-time, Permanent

Pay: £27,248.00 per year

Benefits:

• Company events
• Free parking
• Gym membership

Ability to commute/relocate:

• Leicester LE3 0GH: reliably commute or plan to relocate before starting work (required)

Application question(s):

• What interests you in this position?

Experience:

• sales: 1 year (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person