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Store Manager - West London
London
Full-time

Job details

Pay information not provided
Employee discount
Full-time
London

Full job description

This is JD. Born in 1981. Built for Now.

At JD, we don’t just sell sneakers and outdoor gear, we set trends, break boundaries, and build communities. Whether you're on the shop floor, behind the scenes, or driving innovation, every role here plays a part in shaping the future of our industry.
We’re fast-paced, fearless, and unapologetically ambitious. We celebrate authenticity, thrive on collaboration, and never stop pushing forward, if you’re ready to bring your energy, ideas, and personality to a team that values them.
This is your moment. This is JD. Are you in?

Role Overview

As a Store Manager you take full ownership of your store’s performance, culture, and daily execution. You play an active role in supporting and developing colleagues while maintaining high operational and commercial standards.

You create a high-energy environment where colleagues develop, standards stay consistently high, and customers receive a premium in-store experience. This role is all about effective leadership, strategic commercial awareness, and the ability to support colleagues to perform at their best.

Key Responsibilities

  • Lead the store through effective leadership, coaching and operational excellence
  • Support and develop colleagues to deliver exceptional customer experiences and strong commercial performance.
  • Use real-time performance insights and trading trends to make quick, commercial decisions that elevate store results and maximise every opportunity.
  • Maintain the companies premium operational and visual standards — ensuring product availability, impactful presentation, and a safe, compliant environment.
  • Develop and grow talent within the store, providing coaching, structured feedback, and clear progression pathways to build future leaders.
Skills & Experience Required

  • Proven experience in retail management with the ability to lead and motivate teams in a fast-moving, high-energy environment.
  • Strong leader with experience supporting, coaching and developing colleagues and driving store performance.
  • Strong commercial awareness with strong capability in interpreting performance data, product trends, and customer behaviour.
  • Excellent communication and interpersonal skills, supporting strong teamwork, engagement, and professional customer interactions.
  • Demonstrated success in delivering strong sales results and maintaining exceptional operational standards.
Desirable Attributes

  • Passionate about retail, products and delivering exceptional customer experiences.
  • Proactive, solutions driven leader who thrives in a fast paced, ever evolving retail environment.
  • Hands on and highly visible on the shop floor, leading by example across all areas of the store.
  • Resilient, adaptable, and composed during busy trading periods, product launches, and high pressure moments.
We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.

Thank you for your time

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