Jcb jobs in Rocester

Would you consider yourself a motivated, enthusiastic person with a keen eye for detail who will go the extra mile to get the job done? Are you looking for an opportunity to join an outstanding and prestigious organisation?

Are you looking for an opportunity that provides both challenges and rewards? Then look no further.

Due to continued group expansion, we are currently seeking to recruit a Parts Advisor based from our exciting new depot in Cubley near Ashbourne in Derbyshire

We are a small close-knit team that supports each other like a family. You will enjoy working closely alongside your experienced colleagues to deliver and maintain the highest levels of customer satisfaction that the industry has to offer.

Our rewards often come in the form of the satisfaction that doing the job well brings.

We are looking for a well-motivated individual with a desire to exceed our customers’ expectations in every way to work as part of an experienced and dedicated team.

About The Role

As a Parts Advisor, your main duties would include:

• Assisting with customer enquiries over the counter and on the phone.
• Working with service colleagues to arrange parts deliveries.
• Managing stock.
• Ordering parts via JCB’s online catalogue.

Liaising with our engineers who support our customers all over the country Detailed training will be given by your colleagues and our specialised training team, who have recently developed a bespoke training programme for our parts staff. This includes familiarisation sessions with the wide range of plant machinery that we provide and support, as well as some technical instruction to improve your understanding of how this equipment works.

This Parts Advisor position is a great opportunity for someone who is able to work independently. Once you have gained an understanding of our processes and procedures, you will be supported in developing this aspect of our parts business further, working closely with management to achieve the best standards of service in the industry.

If you have experience in parts, stock management, customer service, construction, plant, plant machinery, agriculture, JCB or as a parts advisor, we want to hear from you. Apply today!

Benefits

• 22 days paid holiday plus bank holidays.
• Company pension scheme.
• Bonus scheme after qualifying period.

Essential Skills

• Previous experience in a Parts Department (ideally plant machinery)
• Full driving licence
• Excellent communication skills
• Flexible, customer-focused with good interpersonal skills
• Highly self-motivated ‘can-do’ attitude
• Ability to work on initiative
• Strives for excellence
• Desirable Skills

Some Automotive Or Other Mechanical Experience

Stock management skills and an understanding of obsolescence. Join our team as a Parts Advisor.

Working Hours

Our parts department is open from 7:30 am - 5:30 pm.

Take the first step – apply today!

Job Type: Full-time

Benefits:

• Company pension
• On-site parking

Experience:

• parts department: 2 years (preferred)

Work Location: In person