Jewellery Account Manager jobs

Senior Account Director – Whisky Cask Investments

£24,000 basic salary | £200,000+ OTE | Uncapped commission

Full-time, permanent | UK-based | Existing client relationships

Previous whisky cask investment sales experience is essential. Please only apply if you have personally closed whisky cask investment sales and managed client relationships. General sales experience, whisky retail or hospitality experience alone will not meet the requirements for this role.

London Cask Traders is looking for an experienced whisky cask sales professional to manage and develop relationships with an established portfolio of clients.

This position combines substantial sales responsibility with consistent, personal client service. You will stay in regular contact with clients, understand their circumstances and interests, introduce relevant cask opportunities and represent LCT at meetings and corporate events.

We are looking for someone who has already completed significant whisky cask transactions and wants to build a long-term career with the company.

About London Cask Traders

London Cask Traders specialises in whisky cask ownership, serving approximately 2,400 clients.

Our team includes dedicated procurement, client relations, administration and HubSpot operations support. We organise educational webinars, client experiences and events to help clients understand the whisky market and build relationships with the people looking after their accounts.

Your responsibilities

• Manage an allocated portfolio of existing clients, with a structured, gradual handover.
• Build lasting relationships through regular calls, check-ins and personal follow-up.
• Understand each client’s holdings, objectives and interests.
• Identify appropriate opportunities for additional purchases and portfolio development.
• Present cask opportunities clearly, accurately and professionally.
• Manage sales conversations through to completion, coordinating with administration and operations.
• Keep clients informed and follow through on commitments.
• Work with Client Relations to resolve concerns and coordinate specialist support.
• Attend client meetings, corporate hospitality events, tastings and other company occasions.
• Maintain accurate HubSpot records, tasks and sales forecasts.
• Use company-approved communication systems, materials and processes.
• Meet agreed sales targets while maintaining strong standards of client service.

Essential experience

• Previous sales experience within whisky cask brokerage or whisky cask investments.
• A demonstrable record of completing substantial whisky cask transactions.
• Experience managing existing clients and generating repeat business.
• Strong knowledge of whisky production, maturation, distilleries and cask ownership.
• Confidence working with high-net-worth clients and discussing significant purchases.
• Excellent telephone, written and face-to-face communication skills.
• Reliable follow-up, organisation and CRM discipline.
• Sound judgement when explaining market opportunities, risks and the limits of future projections.
• Based in the UK, with the right to work in the UK and availability to travel for meetings and events.

The person we are looking for

You take pride in looking after clients as well as achieving sales targets. You are commercially ambitious, professional and comfortable taking responsibility for relationships over several years.

You follow through on promises, communicate clearly and understand that trust is earned through consistent service.

What we offer

• £24,000 basic salary, depending on relevant experience and track record.
• Uncapped commission.
• Target total annual earnings of £200,000+ once established, dependent on performance under the agreed commission scheme.
• An established client portfolio, introduced through a supported handover.
• Dedicated CRM, administration, procurement and client relations support.
• Opportunities to attend client events and whisky industry experiences.
• Approved business travel and client-event expenses covered.
• A long-term opportunity with scope to take on greater responsibility.

How to apply

Please submit your CV and a short summary covering:

• Your whisky cask sales experience.
• Your typical transaction size and largest completed transaction.
• Your experience generating repeat business from existing clients.
• Why you are looking for a long-term move.
• Your UK location and notice period.

Please keep examples anonymised and do not include confidential client information.

Shortlisted candidates will be invited to an initial screening interview, followed by a discussion with senior management. References will be requested at the appropriate stage.

Pay: £24,000.00-£200,000.00 per year

Application question(s):

• Have you personally closed sales of whisky cask investments to private clients? Whisky retail, hospitality or general sales experience alone does not qualify.
• Are you currently based in the UK?
• Are you willing and able to attend UK client meetings, corporate events and occasional evening or weekend functions, with reasonable notice?
• Please outline your whisky cask investment sales experience, including companies, positions and dates of employment.
• Over your most recent 12 months selling whisky cask investments, what was your personally completed sales revenue, typical transaction size and largest completed transaction? Please distinguish your results from team results.
• Describe your experience managing existing clients. Approximately how many accounts did you manage, how regularly did you contact them, and how did you generate repeat business while maintaining good service?
• This role offers a £24,000 annual basic salary plus uncapped commission, with advertised OTE of £200,000+ dependent on performance. Are you comfortable with this structure?

Work Location: Remote