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    • Wholesale Body Jewellery (WBJ) supplies body jewellery and piercing products to professional piercers and trade customers.
    • Support direct marketing and email marketing campaigns.
    • Experience with email marketing platforms.
    • Maintain marketing asset libraries and campaign documentation…
    • The ideal candidate will possess strong management skills, exceptional communication abilities, and a passion for fashion and customer service.
    • A background predominantly in marketing, or PR agency experience with strong marketing capability.
    • Oversee marketing budgets and measure ROI across campaigns.
    • The Retail Experience Ambassador (REA) is a field-based commercial and education partner responsible for accelerating retail performance across priority UK &…
    • View all Estee Lauder jobs - London jobs - Ambassador jobs in London
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    • Experience within jewellery, watches or luxury retail is highly desirable, but we also welcome candidates from premium fashion, beauty, hospitality, automotive…
    • Product Knowledge: Develop in-depth knowledge of our jewellery, including materials, design, and craftsmanship.
    • 20 days annual leave + bank holidays.
  • View similar jobs with this employer
    • Creative eye for styling and passion for unique, bespoke jewellery.
    • Empathy for People and Planet* - We act with compassion, sourcing ethically and operating…
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    • Creative eye for styling and passion for unique, bespoke jewellery.
    • Our designs are made-to-order in our workshop and can be personalised to create something…
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    • Creative eye for styling and passion for unique, bespoke jewellery.
    • Our designs are made-to-order in our workshop and can be personalised to create something…
    • Experienced in luxury jewellery sales.
    • Ongoing jewellery and diamond education.
    • Passionate about jewellery and delivering outstanding customer service.
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    • Creative eye for styling and passion for unique, bespoke jewellery.
    • Our designs are made-to-order in our workshop and can be personalised to create something…
    • Experience within the retail/jewellery sector would be ideal.
    • You will be trained and guided to understand various aspects of diamonds and jewellery.
    • Support the Store Manager in daily operational tasks and decision-making processes.
    • Lead and supervise team members, fostering a positive and productive work…
    • Handle Emails, Calls and Live Chat (MV Core Customer Care).
    • Provide exceptional customer service, addressing and resolving complex customer queries efficiently…

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E-Commerce Executive (In-house)
Body Jewellery Ltd
Poole BH16 5SN
From £30,000 a year
Fixed term contract, Full-time
Apply now

Job details

From £30,000 a year
Employee discount, Free parking, Company pension, Casual dress, Health & wellbeing programme, Company events, On-site parking
Fixed term contract, Full-time
Poole BH16 5SN

Full job description

E-Commerce Executive (In-house)

About Us

Wholesale Body Jewellery (WBJ) supplies body jewellery and piercing products to professional piercers and trade customers. Tish Lyon is a premium jewellery and piercing brand serving consumers through its website and retail studios.

We’re looking for a commercially minded, detail-oriented E-Commerce Executive to manage and improve the online performance of both brands.

The Role

This is a hands-on role covering website management, product merchandising, data analysis across two Shopify websites.

You’ll ensure our websites are accurate, easy to navigate and commercially effective, using data to identify opportunities to improve sales, customer experience and operational efficiency. You’ll work closely with marketing, sales, purchasing, warehouse and customer service teams to support the growth of both businesses.

Key Responsibilities

  • Website management: Maintain both Shopify websites, including products, collections, content, pricing, navigation and promotions.
  • Product data: Ensure product information, specifications, imagery, variants and stock data are accurate and consistent.
  • Online merchandising: Optimise product placement, collections, search and navigation to improve product discovery, conversion and sales.
  • Reporting and analysis: Monitor sales, traffic, conversion rates and product performance, identifying trends and recommending improvements.
  • Wholesale e-commerce: Maintain trade pricing, customer accounts and product information, ensuring a smooth online experience for professional customers.
  • SEO and content: Improve product and collection pages to support search visibility and customer engagement.
  • Digital marketing: Support email campaigns, product launches, promotions and customer retention activity.
  • E-commerce operations: Work with internal teams to resolve website and stock issues, improve processes and support wider commercial projects.

About You

  • Previous experience in e-commerce or website management.
  • Experience with Shopify and product data management.
  • Strong analytical skills and confidence working with spreadsheets and performance reports.
  • Excellent attention to detail and a methodical approach to managing data.
  • A commercial mindset, with an interest in improving online sales and customer experience.
  • Strong organisational skills and the ability to manage competing priorities across two brands.
  • Clear communication skills and the confidence to work collaboratively across teams.

This is an excellent opportunity for someone who enjoys combining e-commerce operations, data and commercial thinking in a growing, multi-brand business.

Pay: From £30,000.00 per year

Benefits:

  • Casual dress
  • Company events
  • Company pension
  • Employee discount
  • Free parking
  • Health & wellbeing programme
  • On-site parking

Work Location: In person

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