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Jewellery Quarter jobs in Birmingham

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    • Salary: £26,000 basic plus uncapped commission (OTE £30,000).
    • Working Hours: 9am – 5pm, hybrid working (3 days office-based, 2 days remote).
    • Handling customer enquiries by phone and email.
    • Updating property listings and CRM systems.
    • Arranging and confirming property viewings.
    • . Assisting with guests requests and providing local knowledge of the jewellery quarter.
    • As the first point of contact for our guests you will pay a key role in…
    • View all Suburban Inns jobs - Birmingham jobs
    • Salary Search: Hotel Receptionist salaries in Birmingham
    • See popular questions & answers about Suburban Inns
    • Full Time- Operation 24/7.
    • Job Title: Senior Guest Experience Executive.
    • Reports To: Head of Operations.
    • Main Location: Makers Place (travel between sites…
    • 1 to 2 shift per week.
    • Client Retention* – clients returning and choosing to book with you again.
    • The aim of the 3-month trial is to give you the opportunity to…
    • Organise and attend viewings and market appraisals.
    • Liaise and negotiate between tenants and landlords.
    • Build and maintain excellent working relationships with…
    • The successful candidate will have experience working within the fine-jewellery industry, be confident using Matrix cad software, and possess a strong…
    • We are seeking a friendly, enthusiastic team player with a passion for delivering exceptional customer service.
    • Fluency in English is required.
    • We are looking for a friendly, professional and reliable beauty therapist or self-employed beauty professional who is looking for a space to offer their own…
    • Contract: Full time, permanent role .
    • 25 days holiday plus 8 bank holidays (with option to buy extra 5 days).
    • Coordinate onboarding for new starters.
    • Contract: Full time, permanent contract.
    • Salary: up to £35,000 depending on experience + uncapped commission .
    • At least 2 years' B2C sales experience.
    • Job Type: Full-time, permanent role.
    • Occasional travel to our office in Liphook, Hampshire will also be required.
    • Excellent administration and MS Office skills.
    • You'll also bring flexibility and enthusiasm to your work, helping to cover varied shift patterns while ensuring our kitchen continues to run smoothly and…
    • Learn and support our daily routine to ensure smooth transitions from mealtimes to naptimes to playtimes.
    • Learn how to carry out high-quality observations,…
    • Cover our nurseries when we need you, being flexible on start and end times.
    • Lead our ‘learning through play’ ethos and our N Curriculum with care and flair.

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Retention Sales Executive
The Student Energy Group
Birmingham B1 3HR
•
Hybrid work
£26,000 a year
Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

£26,000 a year

Job type

Full-time

Benefits

Pulled from the full job description
Annual leave
Life insurance
Private dental insurance
Company pension
Private medical insurance
Work from home
Company events

Full job description

Role: Retention Sales Executive

Location:

Jewellery Quarter (Hybrid – 3 days in the office, 2 days from home)

Salary: £26,000 basic plus uncapped commission (OTE £30,000)

Working Hours: 9am – 5pm, hybrid working (3 days office-based, 2 days remote)

Holiday: 25 days annual leave plus bank holidays

Benefits:

· Company pension

· Life insurance

· Private medical & dental insurance (Bupa)

· Regular team socials

· Hybrid working with 2 days from home

About the Role

We’re looking for a motivated, driven and well organised Retention Sales Executive to join our fast-growing team. In this role, you’ll be responsible for identifying renewal opportunities and closing the sale, handling cancellation requests, conversing with customers on deemed energy contracts and verifying any digital sales we receive.

About Us

At Vertical Group, we simplify essential services for our customers by offering convenient monthly packages covering green energy, water, broadband and TV licence services. However, we’re about more than just convenience - we’re on a mission to make a real difference to the environment. Sustainability is at the heart of everything we do, and we are committed to building a greener future. As a young and rapidly growing company, we are looking for ambitious individuals to help shape our journey.
We have two brands:
- The Student Energy Group – Target market being students living in HMO’s
- Do Energy – Target market being working professionals

Our core value is simple: “Doing the right thing – by everyone.” This means doing right by our customers, our colleagues, and the planet. Culture is incredibly important to us, and we’re looking for people who genuinely care and share this mindset.

What You’ll Be Doing

· Identify renewal opportunities – both for the house we provide to as well as the tenants prospective properties

· Manage and maintain your pipeline to ensure we’re staying on top of renewal opportunities

· Handle inbound enquiries – could be sales related or cancellation related

· Work collaboratively with the team all working towards the same goal

· Achieve or exceed monthly targets

· Verify digital sales to ensure they’re happy and have no further questions

· Upsell deemed contracts onto fixed term contracts

· Capture letting agency/landlord details for closing accounts

· Support the Retention Team Leader and Sales Director, including leadership when required, with relevant tasks assigned to the department

· Assist customer service and marketing teams when needed

· Ensure all customer interactions meet company standards and compliance requirements

· Proactively research competitor products and services to stay informed

What We’re Looking For

· Strong communication and relationship-building skills

· Proactive, target-driven mindset

· Excellent organisational skills with high attention to detail

· Confidence in handling customer conversations and closing sales

· Team player who thrives in a collaborative environment

· Willingness to learn, grow, and contribute ideas

· Previous sales experience is beneficial but not essential

· Embody our core value of doing the right thing

What You’ll Get in Return / Benefits:

· Competitive salary with strong earning potential and uncapped commission

· Hybrid working with 2 days from home

· 25 days holiday plus bank holidays

· Bupa private medical and dental insurance

· Company pension

· Life insurance

· Regular team socials

· Modern office in the Jewellery Quarter

· Supportive, ambitious, and energetic team environment

· Chance to make a meaningful impact in a sustainability-focused business

Why Join Us

This is more than just a sales role — it’s an opportunity to be part of something bigger. You’ll have a voice in how we grow, the chance to contribute ideas, and the support to develop your career. If you’re ambitious, driven, and want to be part of a company that genuinely cares about doing the right thing, we’d love to hear from you.

Pay: £26,000.00 per year

Benefits:

  • Company events
  • Company pension
  • Life insurance
  • Private medical insurance
  • Work from home

Work Location: Hybrid remote in Birmingham B1 3HR

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