Jewellery Quarter jobs in Birmingham

About JQ Modern

JQ Modern is a premium, multi-occupier office building in the heart of Birmingham’s iconic Jewellery Quarter. We provide flexible, high-quality workspace to a vibrant community of businesses and take pride in running a well-managed, compliant and efficiently operated building. Behind every smooth-running day is a team that keeps things organised, on track and looking great.

The Role

We are looking for a detail-orientated and organised Operations Administrator to provide day-to-day support across the building’s operations. This is an on-site, hands-on role that sits at the heart of how JQ Modern functions — from managing supplier relationships and purchase orders to keeping our health & safety documentation in order and making sure the building is always running as it should be.

You will work closely with the Operations Manager and the wider building team, playing a key behind the scenes role in keeping everything running smoothly. If you are someone who enjoys problem-solving and takes genuine pride in doing things properly, this could be the role for you.

Key Responsibilities

Building Operations & Compliance

• Carry out regular building walks to identify and report maintenance issues, ensuring the building is always well-presented and safe
• Maintain and file building documentation including health & safety records, inspection reports, certificates and compliance paperwork
• Take accurate meter reads across utilities and maintain up-to-date records
• Liaise with electricity suppliers and energy providers, handling queries, account management and any billing issues

Procurement & Purchase Orders

• Raise and process purchase orders in a timely and accurate manner
• Assist with procurement activity, sourcing quotes and supporting value-for-money decisions
• Maintain accurate records of orders, deliveries and expenditure

Maintenance Co-ordination

• Schedule and co-ordinate planned and reactive maintenance works with contractors and the in-house team
• Track outstanding jobs through to completion, following up with contractors where required
• Support the Operations Manager in managing the maintenance programme and ensuring works are carried out to the required standard

Supplier Management

• Act as a day-to-day point of contact for key building suppliers, including cleaning, security, Wi-Fi & IT, and coffee machine providers
• Monitor supplier performance and flag any issues or service concerns to the Operations Manager
• Assist with contract administration, scheduling regular service visits and ensuring obligations are met

General Operations Support

• Provide wide-ranging administrative support to the Operations Manager and building team
• Maintain organised filing systems to ensure information is always accessible and up to date
• Assist with ad hoc operational tasks and projects as the needs of the building evolve

What We’re Looking For

This role suits someone who is naturally methodical, takes ownership of their work and can be relied upon to keep things running smoothly without being asked twice. The ideal candidate will bring:

• Attention to detail — you spot errors others miss and take pride in accuracy
• Strong organisational skills with the ability to manage multiple tasks and priorities simultaneously
• A practical, solutions-focused mindset — when a problem arises, you look for a way to fix it
• A collaborative team player who communicates well and supports colleagues proactively
• Confidence working with numbers, spreadsheets and administrative systems
• A professional and reliable approach — you follow things through and keep people informed
• A confident person who is happy to support colleagues in other roles as the need arises

Desirable Experience

• Previous experience in a building management, facilities, property or office operations environment
• Familiarity with health & safety documentation and compliance requirements
• Experience working with purchase order systems or procurement processes
• Proficiency in Microsoft Office, particularly Excel and Outlook

What We Offer

• A stable, on-site role with genuine variety and responsibility from day one
• A supportive team environment within a well-regarded commercial property
• The opportunity to develop your operational and administrative skills in a professional setting
• A role where your attention to detail and reliability will be genuinely valued

Pay: £24,420.00-£26,000.00 per year

Work Location: In person