Motability Specialist – Seat, Liverpool
At Johnsons Cars, we don’t just help customers choose vehicles — we create exceptional customer experiences. As one of the UK’s leading independent franchise dealership groups, with over 50 award-winning sites nationwide, we represent 15 global brands including Volkswagen, Ford, Hyundai, Skoda, Mazda, Honda and CUPRA.
We’re looking for a customer-focused Motability Specialist to join our Seat dealership in Liverpool.
Why Join Johnsons Cars?
- Company Car
- £22,500 basic salary + realistic OTE of £50,000
- 5-day working week (Monday–Sunday rota)
- 31 days holiday, rising to 33 with service
- Birthday off – an extra paid day to celebrate
- Company pension scheme
- Staff discounts on vehicles, servicing, parts & labour across all brands
- Retail & lifestyle discounts via our benefits platform
- Dentist on Demand access
- Optional healthcare cash plans
- Industry-leading training and clear career progression opportunities
What You’ll Be Doing
- Welcoming and supporting Motability customers both in person, online, and over the phone
- Guiding customers through the Motability Scheme and explaining vehicle options, eligibility, and benefits
- Understanding individual mobility needs and matching customers with the right vehicle solution
- Managing the full customer journey from initial enquiry through to vehicle handover
- Building long-term relationships through follow-ups, updates, and outstanding customer care
- Working closely with the wider sales team to deliver an exceptional dealership experience
- Ensuring all Motability paperwork and processes are completed accurately and compliantly
What We’re Looking For
- Experience in a customer-facing sales or service role
- Excellent communication and relationship-building skills
- A caring, patient, and professional approach
- Strong organisational skills and attention to detail
- Motivated, driven, and passionate about delivering outstanding customer service
- Experience with the Motability Scheme would be advantageous, but not essential
- Full UK driving licence (held for a minimum of 12 months)
Pay: Up to £50,000.00 per year
Experience:
- Motability Car Sales: 1 year (required)
Work Location: In person
