Junior Operations Manager jobs

Business Support & Marketing Coordinator

Salary: £28,000 - £30,000 per annum

Type: Office based
Hours: Monday to Friday, 8:30 am – 4:30 pm
Location: Orchard Barn, Oxford Rd, Newbury RG20 8RU

Scofell Commercial Landscapes has been creating, maintaining and improving landscapes for commercial clients across the south of England since 1998. Although we’ve grown, our founders are still running the company. We still offer a personal level of care and attention to all our clients. And we still apply an individual level of care and attention to all the landscaping tasks we do.

We provide a range of ground maintenance, landscaping, tree surgery and countryside services. Our clients include primary and secondary schools, councils, retail and business parks, house builders, managed properties, owners of large country estates and other private and public sector organisations.

Are you organised, friendly and keen to combine office administration with a creative interest in social media? We’re looking for a Business Support & Marketing Coordinator to help keep our day-to-day operations running smoothly and share what we do online.

This is a hands-on business support role with a junior-level social media element - not a specialist marketing position. You do not need a degree, a marketing qualification or professional marketing experience. An organised approach, clear communication and a willingness to learn are what matter.

About the role

You’ll support managers, directors and colleagues with a varied mix of administration, customer enquiries, vehicle records and maintenance coordination. Alongside these responsibilities, you’ll help create simple social media content and keep our online updates fresh. Business support will be the main focus of the role.

What you’ll be doing

Office and business support

• Answer calls and emails, handle enquiries and help with inbox cover during colleagues’ absences.
• Keep records, job logs and correspondence up to date, and record customer feedback, complaints and compliments.
• Support directors and managers with diaries, meetings, minutes, supplier paperwork and purchase orders.
• Coordinate vehicle MOTs, servicing, road tax, insurance, fuel cards and driver records.
• Maintain subcontractor and insurance documents, help with accreditation and licence renewals, and support the annual audit.
• Keep inspection and maintenance records up to date, arrange servicing and testing, file certificates and follow up outstanding actions.
• Carry out routine fire alarm and emergency lighting checks, and monitor first aid supplies, fire safety signage, lone-working records and seasonal employee welfare supplies.
• Liaise with external IT support and suppliers, arrange repairs and deliveries, and help organise staff events.

Simple social media and communications

• Gather photos and updates from colleagues to show completed work, team activities and company news.
• Draft short captions and create simple posts for the company’s social media pages, using approved photos and information.
• Monitor comments and messages, passing customer enquiries or anything sensitive to the relevant manager.
• Keep an eye on basic engagement, such as likes and comments, and share ideas for future posts.
• Help gather content and put together the annual company newsletter.

You won’t be expected to develop marketing strategies, run paid advertising campaigns or have specialist design skills. The social media element is about sharing clear, engaging updates - not being a marketing expert.

What we’re looking for

• A friendly, professional manner and confidence communicating by phone and email.
• Good organisation, attention to detail and the ability to follow tasks through.
• Confidence using everyday office software and keeping accurate records.
• A methodical approach to filing, updating spreadsheets and keeping office records accurate and easy to find.
• Discretion when handling confidential company, customer and employee information.
• Confidence coordinating appointments and bookings, keeping track of renewal dates and sending timely reminders.
• A helpful, professional approach when dealing with customers, suppliers and colleagues, including following up queries and knowing when to ask a manager for support.
• An interest in social media and a feel for writing clear, engaging posts.
• A practical approach, willingness to ask questions and enthusiasm for learning new tasks.
• The ability to balance routine administration with changing day to day priorities.

No degree or formal marketing qualification is required. Experience from an office, customer service, volunteering or helping with a club’s or community group’s social media could be relevant. Personal social media projects are welcome examples too.

• Applicants must be able to reliably commute to Chieveley (RG20 8RU)

Our Commitment

We are committed to fostering a diverse and inclusive workplace where everyone can thrive. We provide equal opportunities, on-the-job development, and a culture that supports both personal and professional growth.

Pay: £28,000.00-£30,000.00 per year

Benefits:

• Company pension
• Free parking
• On-site parking
• Referral programme

Work Location: In person