Junior Salesforce jobs in London

The Company

This is a unique opportunity to join a rapidly growing physical gold and silver brokerage that has been up and running for 6 years with total revenues more than £100 million. Frequently featured in editorials such as the FT, Reuters, WSJ, Daily Mail, Metro and CNBC. Our strong brand profile has quickly enhanced our credibility resulting in impressive conversation ratios from enquiries to sales.

A non-corporate environment with a focus on the bigger picture and the bottom line. We have a strictly no cold calling policy, all our enquiries are warm, and we receive a growing number of inbound calls from people looking to invest in gold or silver.

Join our supportive & professional team, who take pride in both their work and each other.

The Role

As a Junior Sales Coordinator, you will be responsible for analysing and assessing warm leads to identify potential sales opportunities, qualifying prospects for further engagement and conversion, and supporting the company's overall sales function. All enquiries are warm and inbound calls from people looking to invest in gold or silver.

As a maturing company enjoying sustained expansion, this role has the opportunity and flexibility to grow.

Role responsibilities

• Connect with warm leads to gather their needs and requirements.
• Analyse and assess enquiries to identify potential sales opportunities, qualifying prospects for further engagement and conversion.
• Cultivate relationships with clients to help cross-sell and up-sell products.
• Undertake administration that supports the company's sales function, including using a bespoke CRM and databases.
• Source, explore, and secure intermediary arrangements with introducers to earn continuing commissions.
• Create distribution channels through IFA sales to enhance volume-based repetitive orders.
• Cultivate and develop business infrastructure through marketing, innovative ideas, and additional revenue-generating mechanisms.
• Grow the entire business in line with the company's goals, objectives, and values.
• As a maturing company enjoying sustained expansion, this role has the opportunity and flexibility to grow.

Sales Coordinator:

• Attend training sessions to learn and develop advanced sales techniques.
• Understand the company's products/services and their benefits.
• Address client questions and objections.
• Respond to client inquiries, concerns, and feedback to build a bespoke service.
• Write blogs and articles for the website and financial press.
• Prepare sales presentations, product documentation, and materials.
• Assist the Senior Sales Coordinator in organising sales and marketing events.

Requirements

• Minimum of 2 years’ relevant sales or high end customer service experience.
• Prior experience of using a CRM (e.g. Salesforce), or complex software systems.
• A confident communicator, both verbal and written.
• Resilient and hardworking.
• Have a ‘can do’ approach and is tenacious.
• Ability to work under pressure and flexibility to cope with changing priorities.
• A team player who can work on their own initiative.
• Good time-management and planning skills.
• A diligent approach to work with a keen eye for detail .
• Lives and breathes our values.

Benefits

Package & Hours

• Monday to Friday, 9 am – 6 pm (1-hour lunch break).
• £25,000 per annum basic salary.
• Realistic OTE of £50,000+ per annum (genuine uncapped commission)
• Generous pension scheme.
• Hybrid – 3 days in our new London office, 2 days working from home.
• Opportunity to develop into a Bullion Broker or Sales Coordinator.

Holiday & Benefits

• 25 days annual leave, plus bank holidays.
• An extra day of holiday for your Birthday.
• An extra day to volunteer.
• Private Healthcare & Health Cash Plan.
• Christmas closing (confirmed annually).
• Regular Company Days and social activities.
• Discounted gym membership.
• Training budget and study support.
• Electric vehicle leasing scheme.
• Cycle to work scheme.
• Generous family leave policies.
• A positive, ambitious, and rewarding culture.