Skip to main content
Post your CV and find your next job on Indeed!

Junior Technical Support jobs in London

Sort by: -
    • Escalate infrastructure and complex technical issues.
    • Strong communication and user support skills.
    • The successful candidate will provide first and second-line…
    • View all Lomar Shipping Limited jobs - London jobs - IT Support jobs in London
    • Salary Search: Junior IT Support salaries in London
    • Understanding the ITOC Business Continuity Plan and being prepared to work at short notice in an alternate facility to support Business Continuity activities.
    • 2:1 or above in a Bachelor's degree in a technical field (computer science, mathematics, AI, machine learning, data science, engineering, etc.).
    • As a full-time soldier, entry-level Communications Engineer in the British Army, you'll:
    • Join one of three focused trades: Information Services, Networks, or…
    • As a full-time soldier, entry-level Communications Engineer in the British Army, you'll:
    • Join one of three focused trades: Information Services, Networks, or…
    • Communicate complex technical issues clearly, calmly, and commercially to both technical and non-technical stakeholders.
    • Day off on your birthday.
  • View similar jobs with this employer
    • Log, categorize, and prioritize incoming technical support tickets within the ITSM platform (ServiceNow),.
    • Coordinate administrative logistics and compile the…
    • At Monetization Product Operations (MPO) our goal is to help businesses have seamless experiences with our advertising solutions, by designing and scaling…
    • Visit clients & work on client premises.
    • Resolve IT issues and problems.
    • Previous work experience is not required for this entry-level position.
    • Minimum Qualification(s) - Bachelor’s degree in computer science, similar technical field of study or equivalent practical experience - 2+ years of experience…
    • We will support you in deepening your technical expertise, consulting skills and taking increasing leadership roles within the project and business.
    • Develop an understanding of clients' business objectives and how the company's solutions support their success.
    • Comprehensive onboarding and ongoing training.
    • Proven years of working experience in either programming, technical support, implementation or relevant jobs.
    • External customers contact through tickets.
    • The IT Operations Executive will handle laptop provisioning, new‑joiner IT induction, day‑to‑day IT support, meeting room/event AV support, asset management,…
    • Technical support is our main function, but the intern will spend more time focusing on team productivity ensuring processes and practices are being carried out…
Junior IT Support
Lomar Shipping Limited
London
Apply on company site

Job details

Pay information not provided
London

Full job description

Junior IT Support

About the Role

We are looking for a motivated and enthusiastic Junior IT Support professional to join our IT Department. The successful candidate will provide first and second-line IT support to office and vessel personnel, ensuring that technical issues are resolved promptly while delivering a high standard of service.

The role offers an excellent opportunity to develop technical expertise across a broad range of IT systems and technologies. The position also provides the opportunity to enhance communication, problem-solving, and interpersonal skills within a dynamic, multicultural environment and a global industry.

Key responsibilities:

  • Provide first and second-line IT support to office and vessel users.
  • Response to and resolve IT incidents and service requests in a timely manner.
  • Install, configure, and maintain virtual machines, desktop and laptop computers, printers, mobile devices and peripherals.
  • Monitor device performance and ensure their availability and reliability.
  • Install, configure and troubleshoot Windows operating systems and business applications.
  • Assist with user account administration, and access requests.
  • Support remote users using remote support tools.
  • Maintain IT asset records and documentation.
  • Escalate infrastructure and complex technical issues.
  • Assist with hardware deployments and equipment replacement.
  • Ensure IT policies and Cyber Security procedures are followed.
  • Liaise with vendors and suppliers when required.
  • Participate in IT projects as required.

Skills & Experience

  • A degree in Computer Science, Information Technology or a relevant IT qualification or Apprenticeship is desirable.
  • Previous experience in an IT support or Helpdesk role would be preferred.
  • Good knowledge of Windows 10 and Windows 11.
  • Basic Active Directory user administration.
  • Experience supporting desktop and laptop hardware.
  • Knowledge of printers and peripheral devices.
  • Basic knowledge of TCP/IP networking, DNS, DHCP, VPN connectivity, and wired/wireless network troubleshooting.
  • Excellent troubleshooting skills.
  • Strong communication and user support skills.
  • Good organisational skills.
  • Ability to work independently and as part of a team.

A competitive package and long-term career prospects will be offered to the right candidate.

Please email your CV to Lomar Shipping at: careers@lomarshipping.com for the attention of the HR Manager.

Let Employers Find YouUpload Your Resume