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Meeting & Events Operations Supervisor - job post

The Midland
2.9 out of 5 stars
16 Peter Street, Manchester M60 2DS

Location

16 Peter Street, Manchester M60 2DS

Benefits

Pulled from the full job description

  • Referral programme

Full job description

LMM - The Midland is Limited Edition, which is a collection of distinctive hotels that have their own characters. Our diverse and friendly teams focus on delivering exceptional guest care, ensuring every guest feels welcomed. Limited Edition is a part of the Leonardo Hotels portfolio.
As a Meetings and Events (M&E) Supervisor, you’ll be keeping the M&E operation running like clockwork and leading your team to ensure our guests have an incredible experience with us. Take a deep breath because you’ll be stepping into a busy role! We set high standards for ourselves to surprise and delight our guests, so you’ll need to manage the M&E operation with a passion to deliver excellent customer care.

If you’re our ideal M&E Supervisor, you will:

  • Be yourself!
  • Be a vibrant host for customers and an expert in recognising their needs- customer retention is a crucial part of this role!
  • Be hands on and visible in the operation with the ability to lead and multi-task
  • Keep the details in mind- you’ll take ownership for ensuring the hotel facilities and equipment are well-maintained
  • Have great communication skills - it’s important to establish relationships with organisers, and other departments within the hotel!
  • Ensure that staffing levels are adequate for upcoming events
  • Assisting the F&B Team whenever M&E is not busy
Some of the perks our Meeting & Events Operations Supervisor could enjoy include:

  • Special rates on Leonardo Hotel rooms across the UK & Europe

  • Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops

  • Talent referral scheme

  • Thank You Week: from ice cream trucks to yoga classes and lots in between!

  • Wellbeing Calendar

  • Ongoing job-related training programmes with clear paths for progression

We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

Why come join us as a Meeting & Events Operations Supervisor?

We look after our colleagues just as well as we look after our guests. Once you join a Limited Edition, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!

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