Key Worker jobs

Job Role: Youth Support Worker - Semi Independent Living

Area of Work: Caldicot, Monmouthshire

Hourly rate: £12.90 per hour

Overtime: Additional £1 per hour for hours worked over 174 per month

Sleep-ins: £65 per sleep-in

Permanent Contracts:

104 hours per month (24 per week)

139 hours per month (32 per week)

Organisation Overview:

We are a growing private childcare provider committed to offering high-quality care, support and education to children and young adults in a safe and nurturing environment. With a strong emphasis on child development, our organisation aims to provide exceptional care and support while adhering to industry regulations and best practices.

Safe Haven Group is committed to safeguarding and promoting the welfare of all service users who use our services and as such we expect all staff to share this commitment. Safeguarding is taken very seriously at Safe Haven Group and is at the forefront of everything we do. Successful candidates who are made an Offer of Employment will be required to complete relevant compliance & safeguarding checks.

It is a contractual requirement for all employees across the organisation to comply with the missions and values as set out below:

Our Mission:

Our mission is to deliver a supportive and empowering service which enables us to deliver high quality support, care, and education.

Our core values and principles promote accountability which enables us to stay focused on well-being, keeping people safe from harm and supporting them to achieve their full potential.
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Our Values:

Supportive: We provide caring, compassionate, and dedicated, support, care, and education to ensure people are safe and can thrive.

Accountable: We hold our support, care, and education services accountable to the highest standards of safeguarding, integrity, transparency, ethics, and regulatory standards.

Focused: We stay focused on understanding each person's uniqueness through a person-centred approach. We see the whole person to provide tailored support, care, and education for every individual's needs on what makes the biggest difference in their lives.

Empowering: We empower people by building trusting relationships that focus on their strengths, dignity, and potential. Through compassionate support, care, and education we encourage and strive to achieve positive outcomes that enable people to reach their full potential.

Job Summary:

The role of Key Worker plays a vital role in ensuring the well-being and safety of young people, providing guidance, and creating a supportive environment for young individuals who have faced challenges during their life and require additional support to become fully independent. This position involves direct interaction with residents and teamwork within the service.

Key Responsibilities:

Support:

· Provide day-to-day care, support, and supervision to young people.

· Foster a welcoming and non-judgmental atmosphere to create a sense of community.

· Assist young people with daily living activities, including meal preparation, budgeting, accessing health services, understanding personal hygiene, and general chores and duties involved in running a home.

Support Planning:

· Follow and implement individualised support plans in collaboration with the team and management direction.

· Help young people set and work towards their personal goals, including education, employment, and life skills.

· Encourage young people to develop self-confidence and independence.

Crisis Intervention:

· Be prepared to respond to crises or emergencies, such as emotional distress or conflicts, offering clear advice and guidance as per company policies and procedures.

· Follow established protocols for handling critical incidents and seeking appropriate assistance when needed.

Safety and Security:

· Ensure the safety and security of young people within the facility.

· Conduct regular safety checks and monitor access to the premises.

· Report any safety concerns, maintenance issues, or facility needs promptly to your team leaders, registered service managers.

Documentation:

· Maintain accurate and up-to-date records of young people interactions, progress, and incidents.

· Complete required paperwork, including incident reports and shift logs.

Communication:

· Communicate effectively with young people, fellow staff members, and supervisory personnel.

· Attend staff meetings, case reviews, and training sessions as required.

Advocacy and Referrals:

· Advocate on behalf of young people to access needed services, benefits, and resources.

· Refer young people to appropriate external agencies and support services when necessary.
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Qualifications/ Experience/ Skills/ Person Specification:

Working as a Key Worker in Supported Accommodation for Young People can be highly rewarding as you directly impact the lives of vulnerable young individuals, helping them to overcome challenges and work toward a brighter future. This role requires compassion, dedication, and a commitment to creating a safe and supportive environment.

Whilst this role does not require previous experience as training and development is given, however it is desired that the candidate would have:
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· Level 3 diploma in Residential Childcare or equivalent or the desire and commitment to work towards.

· High school diploma or equivalent; a relevant degree or certification in social work, psychology, or a related field is a plus.

· Previous experience in a similar support role, particularly working with young people facing challenges.

· Empathy, patience, and the ability to build rapport with young residents.

· Crisis intervention skills and the ability to remain calm under pressure.

· Knowledge of local resources and services for young people.

· Ability to follow policies, procedures, and guidelines.

· Strong communication skills, both verbal and written.

· Cultural sensitivity and a non-judgmental approach.

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Why work for Safe Haven?

· Permanent contract

· Support from Managers and On-call (24/7 support)

· Fully funded Level 4 apprenticeship qualifications (permanent staff)

· Single place of work per shift (not multiple locations per day)

· Overtime regularly available if desired

· Generous mileage contributions

· Contributory Company Pension Scheme

· Full induction training including shadow shifts prior to going on shift.

· Training updates and development offered.

· Paperless environments

. Employee Assistance Program

. Blue Sky Card

· Employee Recruitment Referral Bonus Scheme of £300 per hire for recommendation and £100 for the new staff member

· Annual leave allowance increasing during length of service.

​Applicants must be aged 22 years or above - this is due to the nature of the role and therefore exempt from schedule 9 of the Equality Act 2010

In line with The Asylum and Immigration Act 2006, we will only accept applications from candidates who have the legal right to work in the UK.

Please note that if you are put forward for an interview you will be asked to provide information with regards to any criminal records background. Any candidate who is successful at interview and is provided with an Offer of Employment will be required to undergo a criminal background check to ensure our service meets safeguarding standards. Please note it is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group (i.e. adults at risk, children or both)

Equal Opportunities:

Safe Haven Support Care and Education Group is an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their gender, age, race, colour, nationality, ethnic origin, disability, marital status, sexual orientation, gender reassignment, religion.

Pay: £12.90 per hour

Application question(s):

• 1. Do you have a Level 3 Diploma in Residential Childcare or Equivalent - if not are you willing to study towards it?

Experience:

• Working with Young People: 1 year (preferred)

Licence/Certification:

• Full UK Driving Licence (preferred)

Work Location: In person