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    • Deliver engaging tours and presentations of our 60 kitchen displays, highlighting key design features and inspiration.
    • Assist reception during busy periods.
    • You don't necessarily need a traditional interior design background.
    • We’re looking for someone with great personal presence, natural design flair and, most…
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    • Listening to customers - designing tailored kitchen and bathroom solutions.
    • £Competitive + Uncapped Commission Per Annum.
    • Experience developing or managing a design team.
    • Experience working in a design-led commercial environment.
    • You’ll lead and develop the interior planting design…
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    • Listening to customers - designing tailored kitchen and bathroom solutions.
    • £Competitive with Benefits Per Annum.
    • Building strong customer relationships through professional design support.
    • Strong attention to detail and an eye for design.
    • Buy‑as‑you‑earn share scheme.
    • Keeping abreast of industry design trends and product development.
    • Discussing and understanding the specific requirements of our clients.
    • Work closely with design and production teams to ensure templates meet exact specifications.
    • Carry out accurate laser templating for kitchen worktops and…
    • Qualification: Level 3 – Customer Service.
    • Support to achieve Maths & English (if needed).
    • A dedicated mentor and supportive Depot Manager.
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    • Use industry leading software to design and produce visuals, bringing the customers dream space to life.
    • As a Sales Design Consultant, you will be the trusted…
    • You will understand the needs of our customers and excel in developing a trusted advisor relationship with customers and stakeholders.
    • Strong knowledge of kitchen installation and associated trades.
    • Experience in kitchen installation, bespoke joinery or high-end residential construction.
    • Building strong customer relationships through professional design support.
    • Strong attention to detail and an eye for design.
    • No Sunday or Bank Holiday working.
  • View similar jobs with this employer
    • Use industry leading software to design and produce visuals, bringing the customers dream space to life.
    • As a Sales Design Consultant, you will be the trusted…
  • View similar jobs with this employer
    • Guide customers through the full kitchen & bathroom design and sales process.
    • Sound knowledge of kitchen and bathroom products.

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Job Post Details

Showroom Advisor
DIY Kitchens
·
2.9
25b LIDGATE CRESCENT
£35,000 a year
Permanent, Full-time
Apply now

Job details

£35,000 a year
Employee discount, Free parking, Store discount, Company pension, On-site parking
Permanent, Full-time
Weekend availability, 10 hour shift
25b LIDGATE CRESCENT

Full job description

Company Overview

DIY Kitchens is the UK's number 1 online kitchen retailer with three multiple advanced manufacturing and logistics sites in Yorkshire. We’ve been manufacturing our kitchens since 1982 and pride ourselves on producing stunning kitchens that our customers love - finished to the highest standard and built to last.

We’re rated Excellent by our customers on Trustpilot and have been awarded Best Rated Kitchen Brand by Which? magazine. Join our team of 700+ colleagues and grow your career with us - in return, you’ll enjoy fantastic benefits, stability, and the chance to be part of a friendly, dynamic company.

Position Overview

Due to continued growth, we are looking for a friendly, enthusiastic Showroom Adviser to join our team.

Our Yorkshire showroom is one of the largest kitchen showrooms in the UK, featuring 60 stunning kitchen displays and welcoming hundreds of visitors each day. Customers visit to explore our kitchens and receive expert advice as they plan their dream space.

This is a fast-paced, customer-focused role with plenty of interaction. We take a no-pressure approach, focusing on providing clear, helpful advice so customers feel confident ordering their kitchen online.

Key Responsibilities

Customer Engagement

  • Welcome customers to the showroom and create a friendly, welcoming atmosphere.

Product Knowledge

  • Explain our kitchen ranges, products, and ordering process.
  • Help customers understand the features, benefits, and how we differ from competitors.

Showroom Tours & Presentations

  • Deliver engaging tours and presentations of our 60 kitchen displays, highlighting key design features and inspiration.

Customer Service

  • Provide expert advice and recommendations to help customers choose the right products.
  • Respond to queries professionally and efficiently.

Team Support

  • Work collaboratively to ensure all customers are assisted.
  • Support general showroom upkeep, including display presentation, refreshments, and samples.
  • Assist reception during busy periods.

Business Support

  • Respond to customer enquiries via phone and online when required.

Essential Skills

  • Excellent communication and interpersonal skills
  • Ability to explain complex information clearly
  • Strong attention to detail and analytical thinking
  • Good numeracy skills
  • Self-motivated and comfortable working in a fast-paced environment
  • Professional appearance and attitude
  • Calm, friendly, and approachable under pressure
  • Good IT and computer skills
  • Previous experience in a customer-facing role, ideally in the kitchen or home improvement industry

Benefits

  • Two-week intensive training programme with ongoing support
  • Competitive salary
  • Pension scheme
  • Comfortable working environment with complimentary refreshments

Working Hours

  • 40 hours per week (4 x 10 hour shifts across Monday to Sunday)
  • Working an average of 3 in 5 weekends on a rota basis

Remuneration

OTE £35,000 per annum, inclusive of enhanced weekend rate

Diversity & Inclusion

At DIY Kitchens, diversity, equity, and inclusion are central to our culture. We are committed to creating a fair and inclusive workplace where everyone feels valued.

Benefits:

  • Employee discount
  • Free parking
  • On-site parking
  • Store discount

Experience:

  • Customer-Facing : 1 year (required)
  • Kitchen or Home Improvement: 1 year (preferred)

Work Location: In person

Job Types: Full-time, Permanent

Pay: £35,000.00 per year

Benefits:

  • Employee discount
  • Free parking
  • On-site parking
  • Store discount

Experience:

  • Customer-Facing : 1 year (required)
  • Kitchen or Home Improvement: 1 year (preferred)

Work Location: In person

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