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Korean Japanese jobs in London

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    • Your purpose is to ensure Guest Satisfaction and that every interaction with our guests is infused with warmth, professionalism, and a sense of personalized…
    • View all V.Group jobs - London jobs - Guest Service Agent jobs in London
    • Salary Search: Guest Service for MSC Cruises with Mandarin or Korean or Japanese language salaries in London
    • Based in London, you'll be involved in a broad range of activity, including assisting in the day-to-day running of the Japan Practice client portfolio.
    • MUFG is seeking a KYC Analyst with Japanese language proficiency to join their Client Management Services team in London.
    • Summer Analysts will observe and experience the whole business development process with Japanese customers located in the UK, from client marketing to credit…
  • View similar jobs with this employer
    • We also work in conjunction with Sales to deliver strategic initiatives, supporting product roll-out and onboarding clients.
    • The company supplies a wide range of products including power equipment such as transformers and circuit breakers, extra-high voltage cables, copper wire,…
    • To sell & control Aircraft-Space before and after flights which include taking reservations, liaising with the agents and related companies on any issues and…
    • Visa Holders who can work legally in the UK.
    • High proficiency in Korean / English speaking and writing.
    • Bachelor's degree or equivalent practical experience in…
    • Visa Holders who can work legally in the UK.
    • High proficiency in Korean / English speaking and writing.
    • Bachelor's degree or equivalent practical experience in…
    • Previous experience as an Officer on cruise vessels is essential.
    • Must hold all valid STCW certifications and rank-specific documentation.
    • Valid CoC A-II/1.
    • To ensure the safe and efficient operation of technical and non-technical equipment outside Engine Room spaces and specifically within the guest and crew areas…
    • Client Account Leadership Senior Manager - Financial Services, Japanese speaker.
    • Drive profitable sales growth for a portfolio of accounts or a single large…
    • Become a member of an established credit analysis division comprising over forty professionals organised into sector-specific teams, providing extensive support…
    • This candidate will be joining a high performing and successful sponsorship team, briming with energy and passion for delivering quality products.
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    • You'll run business reviews, present performance data, and keep everyone – customer and internal teams – aligned and happy.
    • Strong with Excel, PowerPoint, Word.

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Guest Service for MSC Cruises with Mandarin or Korean or Japanese language
V.Group
·
3.7
London
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Full job description

Description


  • Are you ready to bring joy and excitement to life at sea ?
  • As an International Guest Service Agent, you are the heartbeat of exceptional guest experiences aboard our cruise line.
  • Your purpose is to ensure Guest Satisfaction and that every interaction with our guests is infused with warmth, professionalism, and a sense of personalized care.
  • Whether you’re assisting with inquiries, coordinating services, or resolving concerns, you will be a trusted guide who enhances every guest’s journey.
  • Your role is essential in order creating unforgettable memories and foster a welcoming environment that reflects the elegance and prestige of our brand.

Key Responsibilities


  • Elevate Guest Experiences: Serve as the face of our brand, ensuring every guest interaction is met with empathy and understanding.
  • Creating Positive Connections: Build trust and rapport with guests from diverse cultural backgrounds, contributing to their sense of belonging.
  • Enhance Operational Excellence: Collaborate with onboard teams to ensure smooth communication and impeccable service delivery.
  • Champion Feedback: Actively listen to guest feedback for continuous improvements to meet and exceed expectations. Your ability to connect with others will directly impact our reputation for excellence and ensure our guests cherish their time aboard.

Skills, Knowledge and Expertise


  • Proven previous experience : A minimum of two years in a similar role within the cruise industry or a high-end hotel setting.
  • Multilingual Proficiency: Fluent English and proficiency in at least two other Asian languages(Japanese/Korean/Mandarin)
  • Soft Skills Mastery: Strong communication, active listening, and conflict resolution skills with a natural ability to empathize and adapt to diverse situations.
  • Service-Oriented Mindset: A proactive approach to problem-solving, ensuring every guest feels heard and supported.

About V.Group

V.Group provides a full range of ship management and marine support services to ship owners and operators around the globe, as well as the ability to blend those services together in unique combinations to meet specific customer needs. Guided by our values, we aim to deliver excellence in every area in which we operate, with safety being our number one priority.
To help us achieve that, our group of companies and brands work interdependently, operating across different sectors, allowing us to become a comprehensive supplier of maritime and offshore services around the world.

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Note: V.Ships does not charge seafarers a Recruitment / Sign-on Fee for employment.
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