In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

Open and fair: We are fair, open, and transparent.
Nurture and develop: We help and encourage everyone to be their best and do their best.
Engage and empower: We talk and listen to others, working together as one.
Create and innovate: We embrace new ways of working to continuously improve.
Own and be accountable: We work together to deliver the best services for our residents.
Value and respect: We put diversity and inclusion at the heart of all we do.

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

Coventry City Council’s Library and Information Service is a public facing service operating for the benefit of local communities and the wider city.

Providing services from the central library and 16 local libraries (3 of which are community led) Coventry libraries provide a unique 'cradle-to-grave' service bringing individuals and communities together.

Public libraries acquire, organise and provide access to a range of information and reading resources to meet the diverse needs of a community. We actively support independent learning and encourage reader development, also providing information on areas such as:

Local and national government services,
Learning opportunities,
Leisure activities, and
Local community news and events

We also play an important role in providing access to computers and the internet for those who are digitally excluded.
The Library Service works in partnership with local, regional and national organisations to provide a full and wide-ranging service offer. Partners include:

Arts Council England
BBC
Department for Culture, Media and Sport
Libraries Connected
Public Health England, and
Reading Agency

Libraries are uniquely placed to change lives for the better. They are busy and vibrant open spaces, not only providing access to books but also helping people to help themselves and improve their opportunities. By providing practical support and guidance, libraries play a critical role in enabling and empowering people to realise their potential, especially those from disadvantaged backgrounds.

What is the job role?

Delivering books to housebound people
Delivering up to 15 books to each customer
Delivery of up to 20 customers per day
Connecting with the wider Libraries team about the Housebound Service
Producing a quarterly newsletter for Housebound readers
Ensuring that computerised and manual filing systems are maintained and updated
Assessing new applications for clients on the Housebound service
Advocate for Housebound service
Carrying bags and boxes of books
Working in Libraries across Coventry
Leading events and activities for all ages e.g. rhymetimes
Moving books around the library
Creating and promoting book displays
Dealing with enquiries and helping people in the library

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

Who are we looking for?

We are looking for someone:

Who possesses a current clean full driving licence
Who has a clear DBS check (to be carried out once in post)
Who can use statistics to produce reports
With excellent customer service skills
Good communication skills
A knowledge of how to use a variety of IT applications
Who is resourceful and has good problem-solving skills
With the ability to lead and participate in events
With an eye for keeping library spaces welcoming to all
Who wants to share their passion for books and reading

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Need help completing your application form? The Job Shop can support you. You can email them at jobshopemploymentsupport@coventry.gov.uk or visit the Job Shop in person, please see their webpage for more information. For all other queries, contact Resourcing@coventry.gov.uk.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

Members of the Armed Forces and veterans
Are currently in care or have previously been in care
If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document labelled 'Coventry City Council Application Process'.

We recognise that you might use AI tools to help with your application. While these tools can be useful, please make sure that all information you provide about your experience, skills, and qualifications is accurate. What matters most to us is hearing about your experience and the achievements that truly reflect you!

Interview date(s): 10 September 2026

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

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