Library jobs in Balham
- Triumph Consultants LimitedLondon SW20 8BA
- To maintain a professional, quality library environment at all times ensuring that the library is well presented and promotional displays are to a high standard…
- Philosophy EducationChislehurst
- Supervising students using the library.
- Supporting whole classes using the library.
- Delivering weekly library sessions for KS3 students.
- Walthamstow AcademyLondon
- Ensure that students and staff are aware of the library services available and encourage maximum use of the library’s books and resources, and the potential of…
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- Newham CouncilUpton Park
- The service prioritises a representative and relevant book stock, Reading for Pleasure for all, a developing Digital Lending offer, the Summer Reading Challenge…
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- London South Bank UniversityLondon
- Be experienced in working in a library environment and have strong IT and library management system skills.
- Tasks also include daily staffing of the e-helpdesk…
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- London South Bank UniversityLondon
- Alongside colleagues in the Customer Services Team, they will assist library users in finding materials, answer student enquiries and ensure the library…
- University of the Arts LondonLondon
- Keep the library in good order in accordance with best health and safety practice and security guidelines.
- Help maintain and care for our collections as needed.
- Public Library of ScienceLondon
- The Associate Editor oversees the editorial process for manuscripts submitted to PLOS journals.
- This role will require the use of prior research experience,…
- Public Library of ScienceLondon
- The Associate Editor oversees the editorial process for manuscripts submitted to PLOS journals.
- This role will require the use of prior research experience,…
- Public Library of ScienceLondon
- You're an excellent communicator and a natural team player, with the ability to collaborate effectively across teams and hold yourself accountable for meeting…
- Public Library of ScienceLondon
- The Marketing Executive supports the successful delivery of PLOS' marketing and communications strategy, delivering activity across campaigns, digital channels,…
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- HarborLondon
- 4-6 years' experience providing research in a private law firm, academic law library or special library or research center.
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- The British LibrarySt Pancras
- Hours: Full time (36 hours).
- This is the starting salary for this role, unless the successful candidate is able to evidence being in receipt of a higher salary,…
- The Law SocietyChancery Lane Station
- You will also help create a welcoming library environment, contribute to exhibitions and displays, support library tours and engagement activities, maintain…
- Royal Academy of DanceLondon SW11
- An appropriate Library qualification (or equivalent practical experience) with demonstrable experience in library cataloguing, classification, and managing…
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- Music Room London / The Old Library Bar & VenueLondon SE14 5BA
- Working days and hours:* Shift pattern, including working at weekends and evenings, rota usually organised in advance each month.
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Customer Experience Officer - Library Service
Customer Experience Officer - Library Service
Job details
Full job description
Triumph Consultants are looking for a Customer Experience Officer to provide an excellent, high quality customer focused service. To act as enablers empowering customers and stakeholders to access the wide range of library services available with minimal support. Contract is for 6 months at Raynes Park Library.
Customer Experience Officer
Pay Rate: £16.46 per hour PAYE
Hours per week: 37, Monday – Friday, 09:00 - 17:00
Contract length: 6 Months
Location: Raynes Park Library ,London, SW20 8BA
Standard DBS required for this role
Key requirements:
- Must have experience working in a library
- Experience of working in a front-line position responding to the needs of the public.
- Understanding of how libraries contribute to community and council priorities.
Key responsibilities:
- To ensure the smooth running of the library making decisions as required.
- To maintain a professional, quality library environment at all times ensuring that the library is well presented and promotional displays are to a high standard.
- To be commercially aware and maximise on all income, partnership and promotional opportunities to support the achievement of performance targets.
- To be responsible for day to day library operations ensuring adequate staffing as well as the safety and security of sites and users at all times. This will include conducting building checks and health and safety audits, reporting faults and undertaking a range of duties such as opening and closing sites, cash handling and banking.
Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.
Pay: £16.46 per hour
Expected hours: 37.0 per week
Work Location: In person